Alicia Estrada
Envy Bar and Grill
Port Ludlow,WA
7
years of professional experience
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Process both current food handlers and MAST 12 permit certifications.
Work History
Bartender
1 Year 3 Months- Crafted cocktails, beer, and wine orders with consistent presentation and service standards.
- Managed guest orders accurately while maintaining fast, efficient bar service during peak.
- Monitored inventory levels and restocked liquor mixers and garnishes, changing kegs to support uninterrupted service.
Bartender/Server
1 Year 1 Month- Crafted and produced signature cocktails to order during peak business hours, managing drink preparation and service workflow.
- Managed point-of-sale operations across multiple systems using Toast.
- Work with team members across all station duties without assigned sections, seat guests, take orders, run food, mix cocktails, pour beer and wine, and bus tables.
Bartender/Server
1 Year 3 Months- Built strong member rapport by establishing first-name connections to support personalized interactions.
- Accurately prepared cocktail orders in a high-volume, fast-paced environment.
- Managed table-side order taking and served food when required.
- Coordinated facilitation of special events, private parties, and weekly events, including trivia and live music.
Bartender
9 Months- Earned stakeholder trust by serving as key holder and independently opening and closing bar operations without supervision.
- Created welcoming, fun social environment for regulars to drive repeat business.
- Prepared and served beverages and small bar food menu items while entering orders accurately into POS system and collecting payment to complete customer orders.
- Accurately distributed pull tabs and winnings while enforcing followed bar rules and state regulations.
Service Advisor
1 Year 9 Months- Checked in customers and assessed vehicle needs across multiple repair scenarios.
- Operated complex computer system (Lightyear) to execute assigned job functions and duties.
- Managed communication flow between customers, vehicle technicians, parts providers, and management via in-person, phone, text, and email channels.
- Achieved monthly sales goals by leveraging in-depth knowledge of parts and products to confidently match customer vehicle needs.
Education
High School Diploma
Skills
Teamwork and collaboration
Customer service
Problem-solving
Friendly and outgoing
Honest and dependable
Listening skills
Professional attitude
Problem-solving abilities
Customer relationship building
Excellent communication
Customer satisfaction
Timeline
Bartender
Envy Bar and Grill
08.2025 - CurrentRead More
Bartender/Server
Sully's Bistro and Bar
06.2024 - 07.2025Read More
Bartender/Server
Meadowmeer Country Club Bar and Grill
03.2023 - 06.2024Read More
Bartender
Larson's Lounge
08.2022 - 05.2023Read More
Service Advisor
Heartland Toyota
08.2019 - 05.2021Read More
Bremerton High School
High School Diploma
Read More