Alicia Faughnan

Provided individualized care through comprehensive oral health assessments.

• Performed thorough dental cleanings, including scaling and root planing procedures.
• Treatment planning and presentation; recall/hygiene
• Educated patients on oral hygiene practices and preventive care strategies.
• Maintained accurate patient records using practice management software systems.
• Collaborated with dentists to develop tailored treatment plans for patients' needs.
• Implemented infection control protocols to ensure a safe clinical environment.
• Managed patient records with accuracy, maintaining confidentiality and compliance with HIPAA regulations.
• Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, gentle approach, and positive rapport development.
• Performed dental radiographs for accurate diagnosis and planning of treatments.

Scheduled new patient appointments to achieve monthly and daily production goals.

• Managed patient scheduling, optimizing office workflow and enhancing appointment efficiency.
• Processed insurance claims accurately, improving claim approval rates and reducing processing time.
• Maintained electronic health records with attention to detail, ensuring compliance with privacy regulations.
• Developed office procedures that streamlined administrative tasks, increasing overall productivity.
• Facilitated patient follow-ups to enhance satisfaction and promote retention of services.
• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

Assisted the general dentist in various treatments and assisted all team members to ensure the schedule ran smoothly.

• Prepared examination rooms, sterilized instruments, and maintained infection control protocols.
• Educated patients on oral hygiene practices and post-treatment care instructions.
• Managed patient records using dental software for accurate documentation and scheduling.
• Supported successful dental treatments by skillfully taking impressions, x-rays, and intraoral photographs as required.
• Enhanced patient comfort by providing compassionate and attentive chairside assistance during dental procedures.

Assisted the hygiene department with new and established patients.

• Assisted in patient preparation, ensuring comfort and safety during dental procedures.
• Sterilized dental instruments and equipment, promoting safe and efficient clinical practices.
• Supported dental staff with inventory management, tracking supplies for optimal workflow efficiency.
• Participated in continuing education opportunities to stay current on best practices within the field of dental hygiene assistance.
• Monitored and updated hygiene schedules by rescheduling appointments and scheduling new appointments.
• Reviewed patient charts upon arrival and prepared procedure room based on unique patient needs.