PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline

ALICIA FONSWORTH

Sierra Vista Post Acute
Ceres,CA
1
Certification
14
years of professional experience

Healthcare administrative professional with Emergency Department Clerk experience and a strong background supporting high-volume patient and department workflows. Experienced with EPIC, patient registration/intake, data entry, phone communication, staff coordination, transportation coordination, point-of-sale transactions, and department protocols. Known for accuracy, professional communication, organization, and the ability to prioritize multiple demands in fast-paced healthcare environments. Licensed Vocational Nurse with additional clinical and customer-service experience.

Work History

Kaiser Medical Offices | undefinedundefined
  • Clinical experience included patient care, vital signs, EHR exposure, medication-related workflows, wound and catheter care, patient safety, infection control, provider/team communication, and observation of Pyxis medication workflows.

Windsor Elmhaven Care Center | undefinedundefined
  • Clinical experience included patient care, vital signs, EHR exposure, medication-related workflows, wound and catheter care, patient safety, infection control, provider/team communication, and observation of Pyxis medication workflows.

Garden City Healthcare Center | undefinedundefined
  • Clinical experience included patient care, vital signs, EHR exposure, medication-related workflows, wound and catheter care, patient safety, infection control, provider/team communication, and observation of Pyxis medication workflows.

Golden Sonora Care Center | undefinedundefined
  • Clinical experience included patient care, vital signs, EHR exposure, medication-related workflows, wound and catheter care, patient safety, infection control, provider/team communication, and observation of Pyxis medication workflows.

Central Valley Specialty Hospital | undefinedundefined
  • Clinical experience included patient care, vital signs, EHR exposure, medication-related workflows, wound and catheter care, patient safety, infection control, provider/team communication, and observation of Pyxis medication workflows.

Licensed Vocational Nurse

1 Month
Sierra Vista Post Acute | 09.2026 - Current

Provide direct nursing care to residents in a skilled nursing and post-acute rehabilitation facility. Administer medications and treatments as prescribed, monitor vital signs and changes in condition, perform nursing assessments and ordered procedures, collect laboratory specimens (including CBC and BNP draws when assigned), maintain accurate clinical documentation, and communicate with physicians, registered nurses, and the interdisciplinary team to ensure resident safety and quality care.

ED Clerk G5

7 Months
Kaiser Permanente | 01.2024 - 08.2024
  • Provided clerical and patient-support services throughout the Emergency Department visit, from entry through discharge, helping maintain efficient and safe patient flow.
  • Verified patient identity, applied patient bands, and accurately entered chief complaints and patient information into EPIC.
  • Answered, documented, and routed calls professionally while supporting communication between patients, staff, and the department.
  • Used Vocera and assignment lists to coordinate staff communication and support department workflow.
  • Processed point-of-sale transactions accurately and maintained attention to detail during busy periods.
  • Received AMBI patients and coordinated transportation through Vector Care, communicating information with appropriate staff and services.
  • Applied knowledge of FOOI and department protocols while handling patient-facing and clerical responsibilities.

Medical Assistant

11 Months
Elite Urgent Care | 02.2023 - 01.2024
  • Supported providers and clinical staff in a fast-paced urgent-care environment while maintaining accurate patient information and workflow.
  • Measured and documented vital signs and prepared patients for examinations.
  • Administered medications and injections within scope and followed established clinical procedures.
  • Supported patient flow, communication, and a clean, organized clinical environment.
  • Performed EKGs and lead placement with basic interpretation knowledge.

Server

1 Year 11 Months
The Brass Tap | 04.2021 - 03.2023
  • Delivered courteous, professional customer service in a high-volume, fast-paced environment.
  • Handled POS systems and currency accurately while maintaining product and policy knowledge.
  • Prioritized competing customer needs while maintaining accuracy and service standards.

Healthcare Resident Assistant

9 Years 10 Months
Elmhurst House | 02.2013 - 12.2022
  • Maintained accurate documentation and compliance with California Title 22 requirements.
  • Coordinated care plans and communication among residents, families, and healthcare providers.
  • Prepared, administered, and documented medications while maintaining attention to accuracy and established procedures.
  • Provided professional de-escalation and support for residents experiencing behavioral or psychiatric episodes.
  • Provided ADL support while balancing multiple resident needs and maintaining safety.

Server

8 Years 2 Months
Buffalo Wild Wings | 04.2013 - 06.2021
  • Managed high-volume orders and customer interactions while maintaining accuracy and professional service.
  • Verified identification and followed legal and company policies.
  • Supported fast-paced operations during peak sports seasons.

Education

Vocational Nursing Program

Institute of Technology | Modesto, CA | 01.2026

Certified Clinical Medical Assistant Program

First Lady Permanente | Turlock, CA | 12.2022

Diploma / GED

Institute of Technology | Modesto, CA | 01.2010

Skills

EPIC / Electronic Health Record Workflow
Patient Registration
Identification & Intake
High-Volume Workflow & Prioritization
Phone Management & Professional Correspondence
Vector Care Transportation Coordination
Problem Solving & Error Identification
Medical Terminology & Healthcare Operations
Healthcare Clerical & Administrative Support
Data Entry & Information Accuracy
Department Communication & Coordination
Vocera & Assignment Lists
Point-of-Sale / Cash Handling
Customer Service & Professional Conduct
Microsoft Office / Word / Excel
EPIC
Solv
Vector Care
Vocera
Assignment Lists
POS Systems
Electronic Health Records
Data Entry
Microsoft Word / Excel

Personal Information

Title: KAISER PERMANENTE G5 CLERK | HEALTHCARE ADMINISTRATIVE PROFESSIONAL

Certification

  • Licensed Vocational Nurse (LVN) – License #762126
  • Certified Clinical Medical Assistant (CCMA)

Timeline

Licensed Vocational Nurse

Sierra Vista Post Acute
09.2026 - CurrentRead More

ED Clerk G5

Kaiser Permanente
01.2024 - 08.2024Read More

Medical Assistant

Elite Urgent Care
02.2023 - 01.2024Read More

Server

The Brass Tap
04.2021 - 03.2023Read More

Server

Buffalo Wild Wings
04.2013 - 06.2021Read More

Healthcare Resident Assistant

Elmhurst House
02.2013 - 12.2022Read More

Institute of Technology

Diploma / GED
Read More

First Lady Permanente

Certified Clinical Medical Assistant Program
Read More

Institute of Technology

Vocational Nursing Program
Read More

Central Valley Specialty Hospital
Read More

Golden Sonora Care Center
Read More

Garden City Healthcare Center
Read More

Windsor Elmhaven Care Center
Read More

Kaiser Medical Offices
Read More
ALICIA FONSWORTH