Alicia Foster
Nazareth,PA
Summary
Dynamic barista with exceptional customer service skills honed at Starbucks, adept at beverage preparation and cash handling. Recognized for fostering a welcoming atmosphere and resolving customer issues promptly, enhancing satisfaction and loyalty. A dedicated team player with strong time management abilities, committed to maintaining cleanliness and operational efficiency.
Outside of work, I make a positive effort to include people and make them feel welcome. I am also very thorough as a person, clean, and I always make sure I do everything to the best of my abilities. I leave no task unfinished. When put in stressful or difficult positions, I make sure to lead with a positive attitude and mediate the situation to the best of my abilities.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks, Barista
Bethlehem, PA
05.2024 - 08.2025
- Prepared and served high-quality beverages, ensuring consistency in taste and presentation.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Assisted customers with menu selections, providing recommendations based on preferences.
- Operated espresso machines and brewing equipment, learning proper techniques for optimal performance.
- Handled cash transactions accurately, processing payments efficiently during peak hours.
- Collaborated with team members to streamline service processes during busy periods.
- Engaged with customers to create a welcoming atmosphere and enhance overall experience.
Barista
Starbucks
Easton, PA
05.2023 - 08.2023
- Learned inventory management practices, monitoring stock levels for timely replenishment.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
Bachelor Of Philosophy - Philosophy
The New School
New York, NYHigh School Diploma - N/A
Nazareth Area High School
Nazareth, PA06.2025
Dual Enrollment - Criminal Justice
Northampton Community College
Bethlehem, PA12.2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Active listener
- Team leadership
- Exceptional customer service
- Cleanliness
- Adaptive and creative
- Decision-making
- Espresso machine operation
- Safe food handling
- Beverage preparation
Timeline
Barista
Starbucks, Barista
05.2024 - 08.2025
Barista
Starbucks
05.2023 - 08.2023
Bachelor Of Philosophy - Philosophy
The New School
High School Diploma - N/A
Nazareth Area High School
Dual Enrollment - Criminal Justice
Northampton Community College