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Associate Principal Engineer

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To obtain a full time position through sale and customer service
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

At Innovative Handling Solutions, I excelled as a Supervisor, where my goal-oriented approach and adept staff management significantly enhanced team efficiency and customer satisfaction. My leadership not only upheld the company's core values but also led to the implementation of crucial safety protocols, showcasing my problem-solving skills and commitment to excellence.

Dynamic Registered Nurse with experience in Utilization Review and ER, excelling in medical necessity evaluations. Proven ability to enhance patient care through evidence-based evaluations and effective team coordination. Skilled in utilizing InterQual criteria to optimize healthcare delivery while ensuring compliance with utilization guidelines.

Dedicated Receiving Supervisor with expertise in team leadership, shipping and receiving management, and customer service. Known for exceptional communication skills and the ability to resolve issues swiftly, contributing to a higher level of customer satisfaction and team productivity.

Self-motivated professional with strong teamwork and adaptability skills. Proven ability to enhance customer experiences and maintain safety standards in fast-paced environments.

 Dynamic professional with expertise in quality assurance, inventory management, and social media marketing. Demonstrates strong leadership and communication skills, coupled with a customer-oriented approach. Known for resourcefulness and the ability to drive results in fast-paced environments. Committed to leveraging skills to enhance organisational efficiency and customer satisfaction. 

A professional with experience in a fast-paced environment, works well under pressure with initiative towards starting tasks. A goal-driven individual who works well under supervision, but is capable of working individually as well. Guest-oriented reservation agent with advanced customer service skills. Friendly, organized and hardworking with strong computer skills.

Accomplished Passenger Service Agent at Envoy Air in customer service operations and documentation verification. Enhanced on-time departures through efficient gate management. Proven ability to adapt quickly to changes, ensuring seamless operations. Experienced with passenger service processes, including check-in, boarding, and customer assistance. Utilizes effective communication and problem-solving skills to address passenger needs and ensure smooth operations. Knowledge of airline regulations and procedures to maintain compliance and safety.

Reliable, detail-oriented aviation services professional with a proven track record at Swissport USA. Demonstrates strong customer service skills with a friendly, professional approach while maintaining full compliance with airline and airport regulations. Proven ability to enhance the passenger experience through efficient problem-solving, accurate documentation verification, and effective multitasking. Consistently delivers high-quality results in fast-paced, high-volume operational environments.

Alicia Franson

Summary

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Passenger Service Agent

Kennel Attendant

People Development Manager

Education

Bachelor of Science - Aviation Management

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Passenger Service Agent

Kennel Attendant

People Development Manager

Bachelor of Science - Aviation Management

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