ALICIA FROST
Summary
Versatile professional with strong background in finance, risk management, and Human Resources. Currently pursuing an MBA in Management & Human Resources. Ready to leverage training and experience to take on new professional challenges.
Overview
9
9
years of professional experience
Work History
Accounting Analyst (contract)
Palmer Moving
03.2023 - Current
- Revenue calculation, ensuring accurate financial record-keeping and revenue entry
- Manage payroll for independent contractors and employee drivers based on contract rates
- Expedite invoice generation and dispatching
- Handle accounts payable and receivable
- Processed payments and verified accuracy of payment documents
Risk Analyst
Autobooks
11.2021 - 07.2022
- Managed and underwrote risk for a monthly portfolio of over 300 small to medium business accounts
- Conducted daily, weekly, and monthly credit risk reports, monitoring credit health of portfolio
- Executed risk audits on flagged accounts for potentially fraudulent activity
- Carried out account reconciliations
- Streamlined ACH charge back process for SMBs
Loan Analyst
Rocket Mortgage
07.2020 - 10.2021
- Analyzed pay stubs, income statements, and credit reports, as well as legal documents
- Assessed loan portfolios for compliance with underwriting policies.
- Identified and escalated instances of fraudulent documentation
Human Resources Administrator (Contract)
Custom Home Health
10.2019 - 03.2020
- Administered 300-400 employee records, integrating information on payroll, benefits, attendance, and ATSs
- Conducted research on current employment laws including FMLA, EEO, and discrimination policies
- Enforced staff compliance by validating credentials through Michigan's LARA, coordinated equipment provision, scheduled drug tests and background checks, and led both orientation and exit interviews
- Monitored labor laws and regulations compliance
- Delivered detailed reports, monitoring turnover, recruitment, engagement, and time tracking
Human Resources Administrative Assistant Intern
Fortified Construction
04.2019 - 08.2019
- Developed employee handbook
- Maintained personnel records and statistical data
- Revamped job posting requirements
- Created staff retention reports using Excel
- Achieved 15% reduction in supply expenses by sourcing, and negotiating cost-effective deals
Inspection Analyst & Team Leader
Five Brothers, Default Management Solutions
12.2014 - 05.2019
- Supervised and mentored team of 15
- Designed procedural manuals and work orders, establishing clear guidelines for team operations.
Education
MBA - Management & Human Resources
Wayne State University
GPA: 3.1812.2024
BS - Business Administration & Human Resources
Wayne State University
GPA: 3.6901.2019
AA - Paralegal
Macomb Community College
GPA: 3.6701.2020
Skills
- Bamboo HR/ Paycor/ MoversSuite
- MS Office (Word, Excel, PowerPoint, Outlook)
- Google Sheets
- Accounting information systems
- HRIS Database Management
Affiliations
- Member, Wayne State University's Society for Human Resource Management (SHRM) Chapter
- Member, Toastmasters International
- Member, National Association of Legal Assistants (NALA)
- Contributor, PlanetANT
Timeline
Accounting Analyst (contract)
Palmer Moving
03.2023 - Current
Risk Analyst
Autobooks
11.2021 - 07.2022
Loan Analyst
Rocket Mortgage
07.2020 - 10.2021
Human Resources Administrator (Contract)
Custom Home Health
10.2019 - 03.2020
Human Resources Administrative Assistant Intern
Fortified Construction
04.2019 - 08.2019
Inspection Analyst & Team Leader
Five Brothers, Default Management Solutions
12.2014 - 05.2019
MBA - Management & Human Resources
Wayne State University
BS - Business Administration & Human Resources
Wayne State University
AA - Paralegal
Macomb Community College