ALICIA L. FULKERSON
Auburn,GA
Summary
Dynamic leader and problem-solver with a proven track record at FedEx, enhancing operational efficiency and team productivity. Excelled in workforce planning and visual management, achieving a significant decrease in workplace accidents. Skilled in Microsoft Excel and adept at fostering team collaboration, consistently delivering exceptional results.
Overview
10
10
years of professional experience
Work History
Delivery Driver
DoorDash
Buford, GA
08.2024 - Current
- Communicated effectively with restaurant staff to verify order accuracy, quantity, and special customer requests before dispatch.
- Utilized GPS and maps for efficient route planning
- Maintained vehicle according to company and state safety requirements.
- Utilized customer feedback to continuously improve delivery practices, focusing on areas of punctuality, food quality, and customer interaction.
- Carried food in insulated bags to maintain hot or cold temperature.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Packer/Loader
FedEx
Braselton, GA
06.2023 - 05.2024
- Kept loading dock clear and free of debris, minimizing accidents and injuries.
- Received incoming freight into the warehouse and ensured accurate placement in proper storage areas.
- Provided assistance to co-workers when needed throughout the day including but not limited to lifting heavy objects and packing boxes.
- Unloaded materials by hand or with equipment to help team meet work demands.
- Loaded product on trailer using packing list to verify and account for parts.
- Collaborated with team members to complete projects in a timely manner.
Line Lead
Pilgrim’s Pride
Gainesville, GA
08.2022 - 08.2022
- Set up and operated production machinery according to specific standards and protocols of company.
- Developed visual management systems including Kanban boards, pull systems.
- Sorted product components on work tables to maintain maximum organization and productivity.
- Spearheaded 5S initiatives, improving workplace organization and safety, and achieving a decrease in workplace accidents.
- Produced quality products by palletizing, packaging and assembling finished items.
- Approved incoming materials by confirming specifications and conducting measurement tests.
- Notified supervisors or other relevant personnel of test or production issues.
Packer/Loader
Chico's
Winder, GA
01.2015 - 01.2018
- Tracked outgoing orders to provide shipping status to customers.
- Adhered to health and safety regulations to minimize risks of injury and accidents.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Followed safety protocols while operating machinery such as conveyors and hoists.
Education
Health Care -
Lanier Tech
Winder, Ga12.2024
High School Diploma - General
Apalachee High School
Winder, GaSkills
- Local delivery - Responsible
- Computer proficient - IBM/Macintosh, Microsoft Excel, WordPerfect
- Self-starter
- Interacts with all levels of market
- Troubleshooting
- Workforce planning
- Task delegation
- Visual management
- Value stream mapping
- Team management
- Operational excellence
Timeline
Delivery Driver
DoorDash
08.2024 - Current
Packer/Loader
FedEx
06.2023 - 05.2024
Line Lead
Pilgrim’s Pride
08.2022 - 08.2022
Packer/Loader
Chico's
01.2015 - 01.2018
Health Care -
Lanier Tech
High School Diploma - General
Apalachee High School