ALICIA FULLER
Tucson
Summary
Compassion‑driven social worker with an MSW in Advanced Direct Practice and a background spanning the Children’s Advocacy Center, the VA Caregiver Support Program, and 15 years of military service. Experienced in case management, crisis response, and trauma‑informed care across child, family, and Veteran systems. Skilled in assessment, interdisciplinary collaboration, and navigating complex service networks to support vulnerable populations. Committed to expanding my scope of practice to serve diverse communities with empathy, clarity, and human‑centered care.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
Work History
CAREGIVER SUPPORT INTERN (PCAFC)
Southern Arizona VA Health Care System
Tucson
08.2025 - 04.2026
- Provide supervised case management, outreach, and caregiver support within VA's PCAFC using trauma-informed, recovery-oriented approaches.
- Conducted eligibility screens, reassessments, and wellness contacts twice weekly through in-person, phone, and Video Connect to ensure comprehensive support for caregivers.
- Delivered psychoeducation and mindfulness-based interventions to improve stress management and coping skills for caregivers.
- Perform home visits to evaluate safety and functional status and support comprehensive care planning.
- Monitored patient health and reported changes to healthcare team.
- Record outcomes through 120-day wellness contacts and care plan updates to track progress and service effectiveness.
- Reviewed charts and tracked caregiver burden themes in Excel to guide development of a virtual mindfulness class tailored for caregivers.
- Collaborate with interdisciplinary teams across Primary Care, Mental Health, Nursing, and Social Work.
- Document all assessment and intervention activity in CPRS, ensuring accuracy and compliance with HIPAA and VA standards.
CHAIRWOMAN / BOARD MEMBER
Tucson Veterans Serving Veterans
Tucson
01.2022 - 10.2025
- Led nonprofit operations focused on homelessness prevention and housing stability for Veterans in Pima County.
- Conducted outreach and needs assessments for unhoused and at-risk Veterans, facilitating access to vital services.
- Partnered with HUD-VASH, City of Tucson, Goodwill, Primavera, DAV, and SSVF programs to coordinate housing and support services.
- Administered emergency assistance program, providing $31,500 to support rent, utilities, and move-in costs for Veterans.
- Administered a $31,500 emergency assistance program supporting rent, utilities, and move-in costs.
- Conducted outreach, intake, and needs assessment for unhoused and at-risk Veterans.
- Maintained case records and tracked client outcomes, ensuring compliance for grant reporting and program evaluation.
- Maintained accurate case records and tracked client outcomes and program metrics for grant and quarterly reporting.
SOCIAL WORK INTERN
CHILDRENS ADVOCACY CENTER OF SOUTHERN ARIZONA
Tucson
08.2024 - 04.2025
- Child Support During Forensic Interviews – Offered calm, supportive presence for children post-forensic interviews, fostering emotional safety and alleviating anxiety.
- Front Desk Intake Support – Performed client intakes at the front desk to help maintain full coverage and ensure smooth, trauma‑informed entry into services.
- Family Resource Preparation – Prepared clothing bags and essential‑needs kits for families experiencing crisis or material hardship.
- Playroom Organization – Organized and maintained child playrooms to ensure a safe, welcoming, and developmentally appropriate environment.
- Guiding Good Choices Participation – Attended Guiding Good Choices courses to support prevention programming and strengthen family‑based interventions.
- Fundraising Event Support – Assisted with preparation for fundraising events, including assembling materials, organizing supplies, and supporting event logistics.
- Front Desk Intake Support – Conducted client intakes at front desk, ensuring trauma-informed entry into services and facilitating smooth client flow.
- General Administrative Support – Assisted multidisciplinary staff with daily operational tasks, enhancing center operations and service delivery.
WORK STUDY STUDENT (VETERAN SERVICES)
Kino Veteran Workforce Center
Tucson
08.2023 - 07.2024
- Facilitated intake and eligibility assessments, connecting Veterans to essential employment and education services.
- Delivered resume support and job-readiness training, enhancing Veterans' employability through targeted service referrals.
- Supported community outreach activities and partnership development for Veteran employment services.
- Coordinated community outreach activities and developed partnerships, expanding access to Veteran employment services.
AIRCREW FLIGHT EQUIPMENT CRAFTSMAN
United States Air Force
11.2007 - 05.2022
- Inspected and maintained life-support and parachute systems on A-10, F-22, and KC-135 aircraft.
- Supervised and trained Airmen on safety procedures, enhancing operational readiness and technical proficiency.
- Ensured mission readiness through preventive maintenance and quality assurance, supporting flight safety and equipment reliability.
- Managed inventory and equipment documentation, ensuring compliance and accountability for critical flight equipment.
- Recognized as NCO of the Quarter for leadership and high-performance.
Education
MASTER OF SOCIAL WORK (MSW) - Social Work (Advanced Direct Practice)
Arizona State University
Arizona, USA 05.2025 - 05.2026
BACHELOR OF SOCIAL WORK (BSW) -
Arizona State University
Arizona, USAAssociate of Arts - SOCIAL WORK
Pima Community College
Arizona, USA 08.2021 - 08.2023
Skills
- Case management
- Service Coordination
- Crisis Intervention
- Trauma-informed care
- Eligibility Assessment
- Needs Assessment
- Housing Stability
- Client advocacy
- Outreach
- Community Engagement
- Data Tracking
- Program Coordination
- Veteran services
- Resource Mobilization
- Stakeholder Engagement
- Partnerships
- Public engagement
- Team collaboration
- Leadership
- Team Building
- Conflict Resolution
- Active Listening
- Empathy
- Stress Management
- Adaptability
- Nonprofit experience
- Safety Screening
- Stakeholder involvement
- Partnerships
- Stakeholder Engagement
- Community outreach
Veterans Preference
10-Point Preference (Disabled Veteran), U.S. Air Force, Active Duty, 11/01/07, 11/01/15, Honorable, U.S. Air Force Reserve, 05/01/16, 05/01/22, Honorable Service (No DD-214 issued for Reserve service; traditional drilling status)
Timeline
CAREGIVER SUPPORT INTERN (PCAFC)
Southern Arizona VA Health Care System
08.2025 - 04.2026
MASTER OF SOCIAL WORK (MSW) - Social Work (Advanced Direct Practice)
Arizona State University
05.2025 - 05.2026
SOCIAL WORK INTERN
CHILDRENS ADVOCACY CENTER OF SOUTHERN ARIZONA
08.2024 - 04.2025
WORK STUDY STUDENT (VETERAN SERVICES)
Kino Veteran Workforce Center
08.2023 - 07.2024
CHAIRWOMAN / BOARD MEMBER
Tucson Veterans Serving Veterans
01.2022 - 10.2025
Associate of Arts - SOCIAL WORK
Pima Community College
08.2021 - 08.2023
AIRCREW FLIGHT EQUIPMENT CRAFTSMAN
United States Air Force
11.2007 - 05.2022
BACHELOR OF SOCIAL WORK (BSW) -
Arizona State University