Chelsea H. Barros
Wilmore,KY
Summary
Compassionate Kentucky Certified Social Worker (CSW) with expertise in supporting veterans, caregivers, and older adults through community outreach and wellness planning. Conducts assessments and structured screenings, delivers psychoeducation, advocates for clients, and navigates benefits and community resources while ensuring HIPAA compliance.
Overview
9
9
years of professional experience
Work History
Social Work Intern, Caregiver Support Program
U.S. Department of Veterans Affairs - Lexington VA
Lexington, KY
10.2025 - 05.2026
- Conducted caregiver wellness calls using Zarit Burden Interview and Columbia-Suicide Severity Rating Scale (C-SSRS) to assess caregiver needs.
- Collaborated with caregivers to create individualized wellness plans addressing stress management and support.
- Delivered psychoeducation on caregiver stress, grief, coping techniques, and wellness strategies to enhance caregiver resilience.
- Reviewed pertinent medical charts and maintained privacy and documentation practices in accordance with HIPAA requirements.
Social Work Intern
Lexington Senior Center
Lexington, KY
05.2024 - 12.2024
- Conducted intake interviews to collect information and documentation, connecting clients with financial assistance resources.
- Delivered presentations on Medicare and Medicaid to Senior Center members to support informed decisions during open enrollment.
- Maintained professional development through ongoing education on current best practices in social work and mental health care.
- Created educational and networking opportunities for interns, establishing partnerships with local social service agencies.
Member Service Representative II
Navy Federal Credit Union
Hampton, VA
06.2021 - 02.2022
- Facilitated transactions, account inquiries, and loan and credit card applications, enhancing member experience through effective overdraft protection and account reconciliations.
- Cultivated relationships with members, achieving quality and revenue goals while ensuring high customer satisfaction.
- Investigated and addressed account discrepancies, generating reports for management; earned multiple recognitions for exceptional customer service and team contributions.
Storekeeper (Logistics Supervisor)
United States Coast Guard
Charleston, SC
03.2018 - 12.2020
- Received and distributed approximately 500 shipments weekly to departments across base and five ships, ensuring timely delivery of supplies.
- Prepared financial documents, presentations, and reports using Microsoft Word, PowerPoint, and Excel to support decision-making and enhance operational efficiency.
- Earned a Letter of Commendation from Commanding Officer for effectively supporting execution of $2M budget across nine funding lines and completing financial portions of 2019 Force Readiness Command Administration and Finance Inspection.
Fireman and Recruit
United States Coast Guard
La Push, WA
12.2016 - 03.2018
- Earned a Letter of Commendation for leadership in safety and risk management during a Pacific Ocean rescue mission.
- Collaborated with logistics personnel to draft seven service maintenance agreements and submit over 40 procurement requests for Coast Guard units, ensuring operational readiness.
- Managed station social media to increase community engagement and awareness of local safety initiatives.
Education
Master of Social Work -
Fordham University Graduate School of Social Service
05-2026
Bachelor of Arts - Theater
University of North Carolina at Charlotte
01-2014
Skills
- Zarit Burden Interview
- C-SSRS screening
- Intake assessments
- Caregiver support
- Case management
- Geriatric care
- Psychoeducation
- Client advocacy
- Resource navigation
- HIPAA compliance
- Active listening
- Geriatric care
- Case management
Personal Information
Title: CSW
Volunteer Experience
- Bluegrass Care Navigators, 2024-01, Present, Maintain HIPAA compliance; provide companionship and respite care to hospice participants and their families; respond to family requests to sit vigil with actively dying participants in the family's absence.
- Junior League of Lexington, 2023-01, Present, Coordinate volunteer obligations, communicate with members, and plan and attend provisional and chapter meetings.
- Soldiers' Angels, 2019-01, 2020-09, Assembled care packages for food-insecure veterans and coordinated transfer of packages from volunteers to veterans.
- Charlotte-Mecklenburg Schools, 2012-09, 2013-05, Worked individually with students to assess literacy needs, implement a literacy development program, and collaborate with teachers to support student success.
Timeline
Social Work Intern, Caregiver Support Program
U.S. Department of Veterans Affairs - Lexington VA
10.2025 - 05.2026
Social Work Intern
Lexington Senior Center
05.2024 - 12.2024
Member Service Representative II
Navy Federal Credit Union
06.2021 - 02.2022
Storekeeper (Logistics Supervisor)
United States Coast Guard
03.2018 - 12.2020
Fireman and Recruit
United States Coast Guard
12.2016 - 03.2018
Master of Social Work -
Fordham University Graduate School of Social Service
Bachelor of Arts - Theater
University of North Carolina at Charlotte