Alicia Garcia
Alamo,TX
Summary
Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Some experience with pre-op, O.R. circulator, recovery and discharge.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Pre Admit Nurse
Rio Grande Regional Hospital
06.2011 - Current
- Interview patient to obtain medical history using One Medical Passport program
- Explain preoperative instructions, help patient understand the surgical process and address any questions or concerns patient may have.
- Audit charts and review clinical documents to verify accuracy.
- Effective and efficient communication between medical professionals and patients to obtain accurate up-to- date medical information required in order to proceed with surgery.
- Follow all personal and health data procedures to effectively comply with HIPPA Laws to prevent confidential information breaches
- Give discharge instructions to patient and family
- Provide excellent patient service
Pre Op/Recovery Nurse
Knapp Surgery Center
01.2011 - 06.2011
- Obtained patients medical history.
- Assessed and pre op patients.
- Recovered and gave discharged instructions to patients and families, addressing any questions and concerns.
- Educated family members and caregivers on patient care instructions.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Provided excellent patient service
Administrative Assistant V
Texas Department Of Public Safety
01.2004 - 01.2009
- Assisted Sergeant and Troopers with reports and tasks on a daily basis.
- Maintained record filing system to improve document organization and management.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Completed forms, reports, logs and records to quickly handle all documentation on a timely basis.
- Prepared cases and reports for court timely.
- Answered multi-line phone system, routing calls, delivering messages to staff.
- Passed all required state mandated background checks.
Clerk IV
Texas Department Of Health And Human Services
01.1999 - 01.2004
- Interacted with customers by phone, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Compiled and analyzed data to produce reports.
- Created and maintained detailed records of all office activities.
- Supported staff on special assignments and projects.
Education
Associate Degree in Nursing - Nursing
South Texas College
Mcallen, TX10.2010
High School Diploma -
McAllen Memorial High School
McALlen, Texas05.1982
Skills
- Proficient in One Medical Passport
- Experience in Advantx
- Experience in Meditech Documentation
- Patient Medical Histories
- Review medical documents
- Patient/Family Education
- Medical Screening
- Medical Procedures and Preparation
- Patient Care
- OR Circulator
- Patient Discharging
- Follow-Up Calls
- Excellent communication skills
- Excellent technological skills
Certification
- PALS - Pediatric Advanced Life Support
- ACLS - Advanced Cardiovascular Life Support
- BLS - Basic Life Support
Languages
Spanish
Native or Bilingual
Timeline
Pre Admit Nurse
Rio Grande Regional Hospital
06.2011 - Current
Pre Op/Recovery Nurse
Knapp Surgery Center
01.2011 - 06.2011
Administrative Assistant V
Texas Department Of Public Safety
01.2004 - 01.2009
Clerk IV
Texas Department Of Health And Human Services
01.1999 - 01.2004
Associate Degree in Nursing - Nursing
South Texas College
High School Diploma -
McAllen Memorial High School