Alicia Gill
Greeneville,TN
Summary
Hardworking team player with extensive experience in animal healthcare. Skilled in laboratory procedures, anesthesia, surgery, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care!
Overview
5
5
years of professional experience
Work History
Veterinary Hospital Manager
Deerfield Animal Care Center
12.2022 - 06.2024
- Encouraged continued professional development among staff members through educational resources; promoting certifications relevant to their roles.
- Streamlined inventory management for cost-effective ordering, maintaining an organized supply room, and reducing waste.
- Managed financial aspects of the hospital, including budget planning, expense tracking, and ensuring proper billing procedures were followed.
- Handled difficult situations calmly; navigating challenging conversations with clients regarding end-of-life decisions or financial constraints.
- Enhanced team communication by conducting regular staff meetings and providing clear expectations for daily tasks.
- Provided consistent leadership and direction; fostering an environment of teamwork, collaboration, and open communication among staff members.
- Recruited, hired, and trained all staff, providing direct supervision, ongoing staff development, and continuing education to employees.
Lead Veterinary Assistant
Deerfield Animal Care Center
10.2020 - 06.2024
- Maintained inventory management processes to maintain optimal medical supplies and equipment levels for daily clinic operations.
- Educated pet owners on preventative care measures such as vaccinations, dental care, nutrition management, and parasite control strategies to improve pet health outcomes.
- Assisted veterinarians with surgical procedures, ensuring accurate preparation of instruments, medication administration, and post-operative care.
- Demonstrated strong leadership skills by overseeing daily clinic operations while delegating tasks appropriately to ensure the smooth functioning of the practice.
- Conducted diagnostic testing including blood draws, urinalysis, dental cleaning, IV catheter placement, medication administration, and radiographs.
- Fostered a positive work culture within the clinic by promoting open communication channels among staff members, which increased job satisfaction.
Veterinary Assistant
Elmhurst Animal Care Center
12.2019 - 10.2020
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Administered medications and vaccinations to animals, ensuring proper dosage and administration techniques.
- Conducted diagnostic tests such as obtaining blood work, x-rays, and urinalysis.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Educated clients on preventive care including vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Contributed to team success by supporting colleagues during emergencies or critical cases requiring additional assistance.
Education
Medical Diagnostic Imaging -
South College
Knoxville, TN05.2026
Animal Science
University of Knoxville Tennesee
Knoxville, TN05.2016
Skills
- Oral and Written Communication
- Problem-Solving
- Leadership
- Attention to Details
- Reliable
- Time Management
- Crossed Trained
- Positive Attitude
Timeline
Veterinary Hospital Manager
Deerfield Animal Care Center
12.2022 - 06.2024
Lead Veterinary Assistant
Deerfield Animal Care Center
10.2020 - 06.2024
Veterinary Assistant
Elmhurst Animal Care Center
12.2019 - 10.2020
Medical Diagnostic Imaging -
South College
Animal Science
University of Knoxville Tennesee
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