Alicia Gomez
Elm City,NC
Summary
Dedicated social worker evaluating the need for protective services for vulnerable adults at risk of abuse, neglect, self-neglect, and/or exploitation. Working diligently to find the correct community resources in order to meet adults' needs. Highly adept at conducting home visits and needed assessments. Informative on policy and procedures. Dedicated and hardworking. Willingness to learn and gain more experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Adult Protective Services Social Worker
Wilson County Department Of Social Services
Wilson, NC
04.2024 - Current
- Receiving reports and evaluating the need for protective services
- Planning with the disabled adult, family or caregiver to identify and prevent abuse, neglect or exploitation
- Reporting evidence of mistreatment to the District Attorney and various regulatory agencies
- Initiating court action as necessary to protect the adult
- Mobilizing essential services on behalf of the disabled adult
- Developed individualized service plans with clients to address their identified goals.
- Provided crisis intervention services, as needed.
- Advised families regarding guardianship arrangements when appropriate.
Social Worker
Wilson County Department Of Social Services
Wilson, NC
07.2022 - Current
- Provide Case Management to clients in order to gain self-efficiency. Providing eligible parents with short-term training and other services to help them become employed and self-sufficient.
- Providing clients with a strengths-based, family-centered practice approach.
- Conducting Home visits and assessments with clients.
- Help clients individually to determine services to best address specific needs. Finding solutions for recurring problems for individuals and families.
- Identified and addressed financial and emotional barriers to help individuals.
Receptionist
Hampton Inn
Wilson, NC
10.2018 - Current
- Followed established procedures to protect sensitive and confidential information from unauthorized release
- Used clerical abilities to support needs of office staff and back up administrative team members.
- Greeted guests promptly and consistently set professional tone with friendly assistance.
- Answered incoming calls over multi-line system and answered questions, took messages, or transferred to desired extensions.
- Resolved guest and staff issues independently by using strong organizational, conflict management, and decision-making abilities.
- Answered telephone call's to provide information, take messages, and create reservations.
- Greeted every visitor with friendly smile and immediate offer of knowledgeable assistance.
Social Work Intern
Edgecombe County Department of Social Services
Tarboro, NC
01.2022 - 05.2022
- Attended meetings, training, conferences and seminars to advance professional knowledge.
- Offered community resources and referrals to support client basic needs.
- Conducted client interviews to gather information and update case records.
- Organized and secured case records and reports to maintain confidentiality of client treatment
- Served as client advocate and promoted ideas that aligned with client best interest.
- Completed investigative assessments and in-home forms.
- Leveraged case management tools and referrals to link clients to community resources.
- Collaborated with social workers to perform home assessments and home visits.
Cashier
Bridgersville Store and Grill
Elm City, NC
01.2017 - 10.2018
- Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift.
- Adhere to all cash handling policies and procedures
- Processed cash register transactions by inputting product costs and giving back change.
- Assisted customers with locating items, answering questions, and providing direction and service.
- Collected payment for customer purchases.
- Greeted all customers and provided prompt and friendly service.
Intern
Freedom Family Medicine
Wilson, NC
08.2017 - 06.2018
- Adhered to strict security protocols to protect data confidentiality.
- Worked well in team environment as well as independently.
- Demonstrated enthusiasm and strong communication skill, remaining open to learning new things every day.
- Provided assistance to others to complete tasks on time.
- Analyzed and prioritized multiple responsibilities.
Education
Bachelor of Science - Social Work
Barton College
Wilson, NC05.2022
High School Diploma -
Beddingfield High School
Wilson, NC06.2018
Skills
- Empathy
- Patience
- Time management
- Client Advocacy
- Case Management
- Community Outreach
- Cultural Competency
- Willingness to learn
Languages
Spanish
Limited
Certification
- Entered a partnership with the academic and practice communities to strengthen services for families and children served by North Carolina's child welfare system.
- Completed Child Welfare in depth pre-service training for CPS internship. Integrated Pre-service training into coursework and field placement.
- Participated in extra curricular activities, simulation events, and Trauma Trainings.
- Recovery Coach Training completed
Timeline
Adult Protective Services Social Worker
Wilson County Department Of Social Services
04.2024 - Current
Social Worker
Wilson County Department Of Social Services
07.2022 - Current
Social Work Intern
Edgecombe County Department of Social Services
01.2022 - 05.2022
Receptionist
Hampton Inn
10.2018 - Current
Intern
Freedom Family Medicine
08.2017 - 06.2018
Cashier
Bridgersville Store and Grill
01.2017 - 10.2018
Bachelor of Science - Social Work
Barton College
High School Diploma -
Beddingfield High School
- Entered a partnership with the academic and practice communities to strengthen services for families and children served by North Carolina's child welfare system.
- Completed Child Welfare in depth pre-service training for CPS internship. Integrated Pre-service training into coursework and field placement.
- Participated in extra curricular activities, simulation events, and Trauma Trainings.
- Recovery Coach Training completed
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