Compassionate social worker with several years of comprehensive experience providing social services to various groups of people to aid with day-to-day issues. Well-versed in assessing client strengths, advocating for client resources and conducting thorough home and community visits. Kind and respectful professional with demonstrated conflict resolution skills and strong decision-making abilities.
Hi, I’m
Charlene Sosa
Health Coach Life Coach
Wilson,NC
Summary
Overview
18
years of professional experience
Work History
Wilson County Department Of Social ServicesWilson, NC
Social Worker II
09.2015 - Current
Job overview
- Engaged with schools and other educational institutions on behalf of students who are struggling academically or socially due to life circumstances.
- Developed workable solutions for recurring problems for individuals and families.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Evaluated and addressed individual client needs and concerns.
State of Florida-Healthy StartLakeland, FL
Human Service Counselor I
03.2007 - 12.2012
Job overview
- Assisted clients in developing healthy coping skills that could be used during times of stress or difficulty.
- Provided individual and group counseling sessions for clients.
- Provided guidance and support to families through family therapy sessions.
- Helped clients find solutions by teaching appropriate intervention techniques.
Education
University of PhoenixTempe, AZ
MBA from Business Administration
07-2009
University Overview
John Jay College of Criminal JusticeNew York, NY
Bachelor of Arts from Psychology
05-2000
University Overview
Skills
- Secure Documentation Management
- Referrals and networking
- Social services
- Efficient under pressure
- Suicide prevention specialist
- Family case management
- Client needs assessment
- Motivational interviewing
- Compassionate
- Case documentation
- Client confidentiality
- Teen substance abuse training
- Fluent in Spanish-Bilingual
Timeline
Social Worker II
Wilson County Department Of Social Services
09.2015 - Current
Human Service Counselor I
State of Florida-Healthy Start
03.2007 - 12.2012
University of Phoenix
MBA from Business Administration
John Jay College of Criminal Justice
Bachelor of Arts from Psychology
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