Alicia Gonzales
Houston,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. A seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Financial Legal Assistant
The Alsandor Law Firm
04.2023 - 08.2023
- Reviewed voluminous financial documents to create spreadsheet summary of marital assets, debts, and budgets
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Used paystubs and software to calculate child support
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations for legal team.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
- Researched statutes, decisions, legal articles, and codes.
- Attended court hearings and depositions to take notes and document proceedings.
- Interviewed clients to obtain information relevant to cases.
Office Technician (Typing)
Dept. of California Highway Patrol
03.2021 - 10.2022
- Regularly purged documents and files in accordance with departmental retention schedules and policies
- Reviewed and routed all incoming mail (electronic and paper); tracked correspondence and projects using Project Tracking Log; and ensured projects were responded to timely
- Acted as command's personnel liaison by serving as attendance clerk, benefits coordinator and assisted with paperwork associated with new-hires/promotions
- Maintained office equipment, scheduled maintenance and coordinated replacement as needed. Conducted annual inventory survey
- Pulled files, subpoenas, and other legal documents requested by employees
- Demonstrated adaptability in managing multiple tasks simultaneously while maintaining focus on achieving desired results efficiently under pressure situations or tight deadlines.
- Contributed to a positive work culture through active participation in team building activities fostering camaraderie among colleagues.
- Managed front desk operations, providing exceptional customer service to clients and visitors.
- Collaborated with cross-functional teams on various projects, ensuring timely completion of tasks and meeting deadlines.
Office Assistant (Typing)
Dept. of California Highway Patrol
02.2019 - 03.2021
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Streamlined workflow and reduced manual errors by implementing new software tools and training staff on their use.
- Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
- Maintained contact with District Attorney's offices on status of officers' dates of appearance
- Prepared, balanced and reconciled Transmittal Records weekly
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Provided clerical support (duplication, printing materials, etc.) for projects, meetings and events
- Used an Asset Forfeiture database to update the status of cases- whether open or closed, federal or state case, defendants, officers on scene, assets seized, use of K9's, etc.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Maintained recording and inventory of all Asset Forfeiture arrest/investigative equipment for the department across the state by entering all serial numbers and descriptions into a spreadsheet
Data Entry Operator
Hastie's Capital Sand & Gravel
10.2017 - 05.2019
- Took approximately 100 telephone orders for a variety of landscape materials and entered orders into Microsoft Dynamics Retail Management System
- Printed out invoices and verified all information with the customer before scheduling delivery or pick up
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Increased data accuracy by diligently inputting and verifying information from various sources.
- Updated and maintained customer information, documents and records.
Education
Bachelor of Science - Business Administration And Management
Western Governors University
Salt Lake City, UT01-2025
AS-T - Administration of Justice
American River College
Sacramento, CA01-2020
AA - Social Science
Sacramento City College
Sacramento, CA01-2020
High School Diploma -
California Virtual Academies @San Diego
Simi Valley, CA01-2015
Skills
- Team oriented
- Resourceful
- Complex Problem-solving
- Task prioritization
- Reliable
- Patient
- Scheduling/Planning
- Microsoft Office
- File organization
- Calendar management
- Administrative support
- Client communication
- Client relations
- Organizational efficiency
Timeline
Financial Legal Assistant
The Alsandor Law Firm
04.2023 - 08.2023
Office Technician (Typing)
Dept. of California Highway Patrol
03.2021 - 10.2022
Office Assistant (Typing)
Dept. of California Highway Patrol
02.2019 - 03.2021
Data Entry Operator
Hastie's Capital Sand & Gravel
10.2017 - 05.2019
Bachelor of Science - Business Administration And Management
Western Governors University
AS-T - Administration of Justice
American River College
AA - Social Science
Sacramento City College
High School Diploma -
California Virtual Academies @San Diego