Alicia Gonzales
Las Cruces,NM
Summary
Resourceful food service professional with experience coordinating food orders in fast-paced environments. Demonstrates strong multitasking and communication skills, ensuring efficient kitchen-front operations. Committed to improving customer satisfaction through effective team collaboration and inventory management.
Overview
3
3
years of professional experience
Work History
Expo Runner
Sunset Grill Restaurant
Las Cruces, New Mexico
05.2023 - Current
- Assisted kitchen staff by preparing and organizing ingredients for service.
- Communicated effectively with servers to coordinate timely order delivery.
- Managed inventory of supplies, restocking items as needed during shifts.
- Collaborated with team members to enhance overall dining experience for guests.
- Delivered messages between vendors and event staff when necessary.
- Organized vendor spaces after each day's activities ended in order to ensure an efficient start for the next day’s events.
- Communicated effectively with event staff to ensure a smooth flow of operations during the expo.
Host
Sunset Grill Restaurant
Las Cruces, New Mexico
05.2023 - Current
- Greeted and seated guests in a friendly and efficient manner.
- Provided excellent customer service by anticipating customer needs.
- Managed reservations and waitlists using the restaurant's reservation system.
- Took reservations over phone and in person.
- Monitored dining area for cleanliness and readiness for new guests.
- Collaborated with team members to enhance overall guest experience.
- Coordinated with kitchen staff to ensure timely food service delivery.
- Trained new hosts on procedures and customer service standards.
Education
High School Diploma -
Organ Mountain High School
Las Cruces, NM05-2024
Some College (No Degree) - Communication Disorders
New Mexico State University
Las Cruces, NM06-2026
Skills
- Food service
- Beverage service
- Server assistance
- Restocking supplies
- Inventory management
- Order accuracy
- Food safety compliance
- Food presentation
- Customer service
- Customer relationship management
- Effective communication
- Team collaboration
- Multitasking and prioritization
- Time management
- Time management abilities
- Task prioritization
- Problem solving
- Organizational skills
- Strong organization
- Strong teamwork
- Detail-oriented
- Quick learner
Timeline
Expo Runner
Sunset Grill Restaurant
05.2023 - Current
Host
Sunset Grill Restaurant
05.2023 - Current
High School Diploma -
Organ Mountain High School
Some College (No Degree) - Communication Disorders
New Mexico State University