Professional Summary
Overview
Work History
Education
Skills
Timeline

Alicia Goolsby

Jackson Creek Senior Living
Colorado Springs,CO
2
years of professional experience

Dedicated caregiver with a strong focus on compassionate care, problem-solving, and safety protocols. Committed to enhancing residents' quality of life through attentive support and effective communication.

Work History

Caregiver

2 Months
Jackson Creek Senior Living | 12.2022 - 02.2023
  • Monitored resident health conditions, reporting changes to nursing staff for timely interventions.
  • Assisted residents with daily living activities, enhancing individual comfort and independence.
  • Provided companionship and emotional support to enhance residents' overall well-being.
  • Maintained a clean and safe environment by adhering to hygiene and safety protocols.

QMAP

2 Months
Jackson Creek Senior Living | 12.2022 - 02.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Administered medications accurately according to established protocols and resident care plans.
  • Assisted residents with daily living activities, enhancing overall quality of life.
  • Maintained accurate medication records, ensuring compliance with safety regulations.
  • Collaborated with nursing staff to address resident concerns and medication adjustments.

Customer Service Cashier

1 Year 1 Month
Walgreens | 11.2021 - 12.2022
  • Handled customer inquiries and resolved issues to enhance satisfaction.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer balances throughout shifts.
  • Assisted in stocking shelves and organizing products for optimal display.

Customer Service Representative

11 Months
King Soopers Marketplace | 11.2020 - 10.2021
  • Resolved customer complaints swiftly, fostering positive relationships and repeat business.
  • Assisted customers with product inquiries and issue resolution to enhance satisfaction.
  • Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
  • Collaborated with team members to maintain organized sales floor and inventory displays.

Education

High School Diploma

K-12 | Denver, CO | 05-2019

Emergency Medical Technician

Pikes Pesk State College | Colorado Springs, CO | 08-2024

Skills

Respectful and compassionate
Time management
Elderly care
Problem-solving

Timeline

Caregiver

Jackson Creek Senior Living
12.2022 - 02.2023Read More

QMAP

Jackson Creek Senior Living
12.2022 - 02.2023Read More

Customer Service Cashier

Walgreens
11.2021 - 12.2022Read More

Customer Service Representative

King Soopers Marketplace
11.2020 - 10.2021Read More

Pikes Pesk State College

Emergency Medical Technician
Read More

K-12

High School Diploma
Read More
Alicia Goolsby