Alicia Graham
Wellington
Summary
Dedicated deputy sheriff with over 20 years of experience in law enforcement. Expertise in verbal and written communication, attention to detail, and customer service. Committed to fostering accountability and professionalism through training and collaboration with local agencies.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Deputy Sheriff
Palm Beach County Sheriffs Office
West Palm Beach, FL
12.2001 - 07.2022
- Enforced laws and regulations, ensuring community safety and adherence to legal standards.
- Conducted thorough investigations of criminal activities, gathering evidence and interviewing witnesses.
- Collaborated with local agencies to enhance public safety initiatives and crime prevention strategies.
- Trained new deputies on operational protocols, fostering a culture of accountability and professionalism.
- Data Entry
- Answer Phones
- Use two Way Radio
- Filing
- Typing
- Computers
- File Incident Reports
Correctional Officer
Glades Correctional Institution
Belle Glade, FL
08.1995 - 12.2001
- Supervised inmate activities to ensure compliance with institutional regulations.
- Conducted regular security checks to maintain safety and order within facility.
- Collaborated with staff to develop and implement behavior management strategies.
- Trained new correctional officers on policies, procedures, and emergency response protocols.
- Administrative Duties i.e. answer phones, filing, data entry
911 Dispatcher
South Bay Police Department
South Bay, FL
02.1993 - 08.1995
- Assessed urgent situations rapidly to prioritize response efforts effectively.
- Coordinated communication between first responders and callers to ensure clear information relay.
- Maintained detailed logs of incidents and actions taken during emergency responses.
Education
Associate of Science - Criminal Justice
Ashworth College
Norcross, GASkills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Stress tolerance
- Problem-solving
- Incident reporting
- Verbal and written communication
Certification
- CFR - Certified First Responder
- Licensed Class B CDL
Timeline
Deputy Sheriff
Palm Beach County Sheriffs Office
12.2001 - 07.2022
Correctional Officer
Glades Correctional Institution
08.1995 - 12.2001
911 Dispatcher
South Bay Police Department
02.1993 - 08.1995
Associate of Science - Criminal Justice
Ashworth College