Alicia Greer

• Communicated with dispatchers and other personnel to coordinate transportation schedules.
• Completed preventive maintenance checks and basic repairs to vehicles.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Communicated with customers to provide delivery updates and confirm delivery locations.
• Followed all relevant traffic laws and safety regulations.
• Achieved safe driving records by consistently following traffic rules and regulations.

• Independent Driver, transport people to and from healthcare appointments.
• Moved patients up and down inclines and stairs safely using wheelchairs and gurneys.
• Achieved daily preparation for vehicle inspections prior to travel.
• Assisted in reducing wait times for patients, coordinating with healthcare facilities for prompt pick-up and drop-off schedules.
• Assisted patients in entering and exiting the vehicle safely, utilizing proper lifting techniques when necessary.
• Contributed to operational efficiency by performing thorough pre-trip inspections on vehicles, identifying potential problems before they escalated.
• Maintained a clean and comfortable environment within the vehicle, ensuring optimal patient comfort throughout their journey.

• Delivered passengers to destinations safely and on time.
• Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
• Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
• Enhanced customer service by providing prompt and courteous transportation to passengers.
• Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
• Demonstrated adaptability by adjusting schedules according to changing demand patterns and taking advantage of surge pricing opportunities when available.
• Followed applicable traffic regulations and traffic laws.

Assigned to a specific customer, typically one of JBS's meat processing plants. Hauled freight of beef to and from facilities on dedicated routes

• Reduced fuel consumption with careful route planning and efficient driving techniques.
• Developed strong relationships with regular clients fostering trust and loyalty which increased repeat business opportunities.
• Completed daily logs, reports, and documentation accurately to ensure compliance with state and federal regulations.
• Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication with clients.
• Performed pre-and post-trip inspections to maintain vehicle condition, identifying any necessary repairs or maintenance needs promptly.
• Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
• Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
• Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
• Inspected load security and checked for damages.
• Increased on-time delivery rates by effectively managing unexpected delays or changes in routes.

• Secured vehicle to tow truck and checked all attachments for safe operation.
• Facilitated smooth border crossings when required by maintaining accurate documentation for customs inspections and adhering to international regulations.
• Increased team efficiency by effectively coordinating driving shifts and ensuring proper communication between team members.
• Collaborated with dispatchers to ensure timely delivery updates while maintaining open lines of communication during transit.

• Recorded trip details on ELD to provide complete accounts of miles traveled, rest times and expenses.
• Charted out upcoming routes with GPS technology and maps.
• Collaborated with fellow truck drivers to share best practices, improve performance, and promote a supportive working environment.
• Organized accurate and compliant shipping paperwork and financial records to avoid errors.
• Inspected vehicles and completed routine maintenance to keep equipment in good working order.
• Enhanced overall safety culture within the company by actively participating in safety meetings and offering suggestions for improvement based on personal experience.

• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
• Assisted customers in navigating company website and placing online orders, improving overall user experience.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Handle customer service calls ranging from billing and payments to plan changes and upgrades. Remain proficient in all billing, rate plan and feature matters. Offer solutions and resolve issues. Help set up Direct TV Services

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Outbound sales. Generating new leads and closing deals by actively reaching out to potential customers through phone calls, emails, and other digital channels, with the primary goal of identifying qualified prospects and converting them into paying customers.

Contact potential customers to sell a product or service who were interested in starting a home base business