Alicia Hammond
Atlanta,GA
Summary
Seasoned professional bringing advanced route planning and load management abilities developed over several years of transportation experience. Solid safety record with strong commitment to successful operations and customer satisfaction. Highly organized individual with defensive driving expertise.
Overview
10
10
years of professional experience
Work History
Owner/Operator
Plush Queenz
Stone Mountain , Georgia
2019.03 - Current
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Resolved conflicts between employees in a professional manner.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Cashier
Wendy's
Atlanta , Georgia
2021.03 - 2023.09
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
Salon Manager
Just 4 Girls Braids
Atlanta , GA
2015.02 - 2019.04
- Assessed inventory needs for hair care products, cosmetics. on an ongoing basis.
- Monitored competition in order to stay ahead of industry trends.
- Resolved customer complaints quickly and efficiently while maintaining professionalism.
- Provided excellent customer service to ensure repeat business from satisfied clients.
- Managed daily salon operations, including scheduling appointments, customer service, and staff management.
Education
High School Diploma -
Towers High School
Decatur, GA2006-05
Skills
- Mechanical recoveries
- Budget Development
- Operational Reporting
- Operations Management
Timeline
Cashier
Wendy's
2021.03 - 2023.09
Owner/Operator
Plush Queenz
2019.03 - Current
Salon Manager
Just 4 Girls Braids
2015.02 - 2019.04
High School Diploma -
Towers High School
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