Alicia Hendrix
Henderson
Summary
Dynamic leader with a robust history of driving organizational growth and achieving business objectives. Expertise in fostering a collaborative work environment and enhancing team performance through innovative strategies. Notable achievements include spearheading initiatives that significantly increased productivity and employee engagement. Committed to continuing this trajectory of success in future leadership roles.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
Nursa
Las Vegas
01.2018 - Current
- Assessed patient complaints accurately and provided appropriate interventions.
- Communicated effectively with patients, family members, healthcare team members, and other stakeholders regarding patient care plans or concerns.
- Maintained a safe environment by following infection control policies and procedures.
- Administered medications and treatments according to established protocols.
Practice Manager
Nevada Health Centers
Las Vegas
01.2022 - 12.2023
- Overseeing the fiscal operations of the health center, including accounting, planning budgets of more than 10 million dollars, authorizing expenditures, and establishing rates for services, including the Healthcare for the Homeless program.
- Contributed to grant writing efforts while coordinating activities aimed at developing impactful health programs.
- Recruited diverse medical and facility staff.
- Coordinated interdepartmental operations to ensure effective collaboration between governing bodies and medical teams.
Practice Manager
Marathon Health And Wellness
Las Vegas
09.2019 - 01.2022
- Organized workflows by coordinating schedules across medical, nursing, and operational teams.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Mentored and coached interns and newly hired team members on office procedures and computer systems.
- Delivered empathetic communication to patients while ensuring confidentiality of medical data.
Resident Wellness Director
HQMG of Las Vegas
Las Vegas
04.2019 - 08.2019
- Held regular meetings with family members to discuss progress of their loved ones.
- Worked with patients and families to design care plans.
- Collaborated with other staff members to ensure the safety of each resident.
- Collaborated with other healthcare professionals to provide comprehensive patient care.
- Oversaw team of healthcare staff to keep operations in compliance with regulatory and care standards.
Education
Bachelor of Science -
Grand Canyon University
Phoenix, AZ05-2018
Master of Science - Health Care Administration
Grand Canyon University
Phoenix, AZ11-2020
Skills
Operational Efficiency
Organizational Goal Development
Electronic Medical Record Efficiency
Policy and Program Development
Financial Operations Oversight
Affiliations
- Cruising
- Vinyl record collecting
- Roller skating
Certification
- Licensed Practical Nurse
- BLS
Timeline
Practice Manager
Nevada Health Centers
01.2022 - 12.2023
Practice Manager
Marathon Health And Wellness
09.2019 - 01.2022
Resident Wellness Director
HQMG of Las Vegas
04.2019 - 08.2019
Licensed Practical Nurse
Nursa
01.2018 - Current
Bachelor of Science -
Grand Canyon University
Master of Science - Health Care Administration
Grand Canyon University
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