ALICIA JACKSON
Lake Worth,FL
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant/ Vascular
Broward Health
07.2024 - Current
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, allergies, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Assisted physicians with injections, suture removal, cast applications/removal, test scheduling and authorizations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Medical Assistant/Heart & Vascular
HCA Healthcare
03.2023 - 06.2024
- Scheduling and canceling patient appointments and verifying patient insurance and demographics.
- Directed patients to exam rooms, fielded questions, recorded vitals and prepared for physician examinations.
- Performed EKGs, ABI's and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Applied casts, sprints, and dressings, as applicable.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
Medical Assistant/Cardiology
LEE PHYSICIANS GROUP
05.2019 - 12.2022
- Obtained client medical history, medication information, symptoms, and allergies.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Scheduled cardiac procedures, assisted with cardiac clearances, reviewed physician orders and consents.
- Experience performing EKG's, stress tests, nuclear stress testing, electrocardiograms, and Holter monitor placements.
- Oriented and trained new staff on proper procedures and policies.
Medical Assistant
VICTORY MEDICAL OF MOUNT SINAI
09.2017 - 03.2019
- Performed laboratory procedures including phlebotomy, centrifuge, urinalysis, and vital signs
- Performed in-house lab testing including: rapid strep, HCG, Flu testing, INR's and glucose testing.
- Conducted other procedures such as EKG, ear irrigation and spirometry tests.
- Knowledgeable in the operation of front desk, appointment scheduling, and patient check-in and out.
Education
Medical Assistant Program - Diploma Obtained
ALLEN SCHOOL OF HEALTH SCIENCES
Brooklyn, New York03.2018
GED -
EDUCATIONAL OPPORTUNITY CENTER
Syracuse, New York01.2004
Skills
- MS Word
- ECW
- Epic
- Athena
- Availity
- CoverMyMeds
- Meditech
- Team player
- EMR/EHR
- Patient scheduling
- Medical terminology
- Phlebotomy
- CPR & First Aide
- Immunization administration
- Specimens collection
- Insurance verification
- Insurance authorizations
- Equipment sterilization
- Inventory management
- Wound care specialist
Specialskillsandstrengths
- Phlebotomy
- Prior Authorizations
- Wound Care
- Chronic Care Management
Areasofconcentration
- Internal Medicine
- Cardiology
- Vascular
Certification
- Registered Medical Assistant (American Medical Technologists) January 2018
- CPR/AED Certification July 2024
Timeline
Medical Assistant/ Vascular
Broward Health
07.2024 - Current
Medical Assistant/Heart & Vascular
HCA Healthcare
03.2023 - 06.2024
Medical Assistant/Cardiology
LEE PHYSICIANS GROUP
05.2019 - 12.2022
Medical Assistant
VICTORY MEDICAL OF MOUNT SINAI
09.2017 - 03.2019
Medical Assistant Program - Diploma Obtained
ALLEN SCHOOL OF HEALTH SCIENCES
GED -
EDUCATIONAL OPPORTUNITY CENTER