Alicia Johnson
Detroit,MI
Summary
To obtain a position that will further A career in Social Work and Psychology.
Communicative individual with strong understanding of dynamics of residence hall life to handle challenging situations with empathy and efficiency. Experienced in guiding and helping residents meet academic and personal goals. Knack for building relationships and helping students navigate challenges of college life and beyond. Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with all ages. Fosters sense of community among residents to support individuals in times of need.
Overview
19
19
years of professional experience
Work History
Residential Supervisor
NeuroRestorative
01.2024 - Current
- Recognized changes in behavior indicating potential crisis situations and took immediate and appropriate action.
- Handled conflict resolution among residents promptly and professionally, promoting a harmonious living environment for all parties involved.
- Maintained caring, supportive and safe environment for residents through careful monitoring and continuous oversight.
- Coordinated all staffing schedules and made sure that each shift had adequate coverage.
- Managed daily operations of the residential facility to ensure a safe, clean, and comfortable living environment for residents.
- Facilitated open lines of communication between residents'' families and staff members to keep them informed regarding their loved ones'' progress in the program.
Residential Team Leader
Vista Maria Residential
11.2022 - 12.2023
- Positive reinforcement and ensuring positive behaviors
- Medical runs and Medication Distribution
- Daily self-care
- Emphasizing skills development ,Including but not limited to safety and peer development.
- Maintain boundaries and healthy relationships to prepare outside of Vista
- Maintain and uphold all policies and procedures while maintaining confidentiality and professionalism.
- Daily Progress Notes and Daily unit Reports.
- Coordination of overall unit operations.
- Facilitated smooth transitions for incoming residents by coordinating move-in arrangements, conducting orientations, and establishing immediate rapport-building efforts from the entire team.
- Boosted overall team performance through regular evaluations, coaching sessions, and constructive feedback for all employees.
- Reduced employee turnover by creating a supportive work environment, promoting open communication, and offering professional development opportunities.
Residential Team Leader
Spectrum Human Services
09.2019 - 12.2022
- Leadership youth guidance and mentoring
- Maintaining healthy relationships and building life skills
- Helping with independent and semi-independent care.
- Daily monitoring and school Reports.
- Routine Medication Passes and Monitoring
- Assisting with home passes and arranging daily activities and outings.
- Scheduling Respite Care for families as needed.
Team Leader
MAGNA Lighting
11.2015 - 05.2020
- Focused on quality control
- Trained new hires on the importance of organization and cleanliness of stations to prevent safety hazards
- Prepared the work area for the next shift made sure that the supplies were filled and stocked before leaving shift.
Caregiver
Extended Hands
01.2011 - 11.2015
- Bio-cleaning for residents and staff
- Prepared meals for residents and light duty house care
- Medical Runs
- Worked multiple shifts as needed.
Youth Advocate
Michigan Youth Opportunity Initiative
06.2005 - 09.2014
- Intake and Out take preparation
- Organized areas and cleaned areas for new intakes 10+
- Kitchen Steward experience
- Hygiene lessons for new intakes.
Education
Associate of Applied Science - Mental Health And Social Work
Oakland Community College
Bloomfield Hills, MI05.2024
Skills
- Fluent in Microsoft Office Suite and iOS Systems
- Cultural Malleability
- Employee Training
- Crisis Intervention
- Motivational Leadership
- Team Management
- Valedictorian
- Exercise Confidentiality
- Easily adapted
- Quality Team Leader
- Professional
- Expeditious edict
- Thrive for order
- Professionally Spoken
Timeline
Residential Supervisor
NeuroRestorative
01.2024 - Current
Residential Team Leader
Vista Maria Residential
11.2022 - 12.2023
Residential Team Leader
Spectrum Human Services
09.2019 - 12.2022
Team Leader
MAGNA Lighting
11.2015 - 05.2020
Caregiver
Extended Hands
01.2011 - 11.2015
Youth Advocate
Michigan Youth Opportunity Initiative
06.2005 - 09.2014
Associate of Applied Science - Mental Health And Social Work
Oakland Community College