Alicia Jordan
Costco Wholesale
Plano,TX
1
year of professional experience
Dedicated food service professional with a strong focus on customer satisfaction, teamwork, and attention to detail. Proven ability to enhance dining experiences through effective communication and problem-solving skills.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Food Court Employee
5 Months- Operated cash register, processed transactions accurately, and managed customer payments.
- Prepared food items in compliance with health and safety regulations, ensuring quality standards.
- Maintained cleanliness of workstations and dining areas to enhance customer experience.
- Assisted customers with product inquiries and provided exceptional service for satisfaction.
- Collaborated with team members to streamline food preparation processes during peak hours.
Server
10 Months- Provided exceptional customer service by addressing resident needs promptly and courteously.
- Assisted with meal preparation, ensuring adherence to dietary requirements and preferences.
- Maintained cleanliness and organization of dining areas to enhance resident experience.
- Collaborated with kitchen staff to ensure timely food delivery and presentation quality.
- Trained new servers on menu knowledge, service standards, and operational procedures.
- Monitored resident satisfaction, communicating feedback to management for continuous improvement.
- Implemented efficient table turnover strategies to optimize dining room operations during peak hours.
- Fostered positive relationships with residents, contributing to a welcoming community atmosphere.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Associate of Science
High School Diploma
Skills
Workplace cleanliness
Food safety
Customer engagement
Cash handling expertise
Sanitation practices
Allergy awareness
Restocking supplies
Strong work ethic
Time management
Health and safety regulations
Positive attitude
Teamwork
Customer service
Team player
Problem-solving
Cleaning and organization
Attention to detail
Listening skills
Multitasking and organization
Problem-solving abilities
Cleaning
Critical thinking
Timeline
Food Court Employee
Costco Wholesale
04.2026 - CurrentRead More
Server
Erickson Senior Living
05.2025 - 03.2026Read More
Collin College
Associate of Science
Read More
Plano Senior High School
High School Diploma
Read More