Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
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Alicia Lancaster

182 Quincy Ave Unit 46, Quincy,MA

Summary

Detail-oriented professional with over seven years of experience in operations and inventory management. Skilled in analytical problem-solving and compliance with safety regulations, contributing to improved workflow efficiency and enhanced customer satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Operations Assistant

Trader Joe's
Hingham, Massachusetts
02.2018 - Current
  • Achieved five percent sales increase in dry fruits and nuts for 2020 and seven percent increase in health and beauty for 2022.
  • Oversee inventory processes to maintain product availability and prevent shortages.
  • Facilitate operations and customer service training to enhance team performance.
  • Execute daily cash handling procedures to ensure transaction accuracy.
  • Maintain cleanliness of sales floor and backroom through organized product displays.
  • Promote cross-collaboration initiatives to boost workflow efficiency.
  • Lead safety initiatives by facilitating meetings, documenting processes, and implementing practices.
  • Engage customers with warm interactions, sharing unique product insights.

Virtual Reality Entertainment Operation

VRology
Braintree, Massachusetts
08.2017 - 02.2018
  • Minimized operational downtime through routine equipment maintenance.
  • Trained new operators on equipment operation and safety protocols.
  • Monitored machine operations, adjusting settings to meet quality standards.
  • Facilitated updates through multicultural meetings.

Education

Associate of Science - Psychology

Quincy College
Quincy, MA

Skills

  • Time management
  • Effective communication
  • Active listening skills
  • Professional demeanor
  • Attention to detail
  • Analytical problem solving
  • Adaptability in fast-paced environments
  • Client service excellence
  • Team collaboration
  • Safety regulations compliance
  • Inventory management
  • Brand advocacy
  • Staff training and development
  • Data analysis
  • Inventory auditing
  • Logistics coordination
  • Supply chain management
  • Policy compliance documentation
  • Microsoft Office proficiency
  • Meeting organization and coordination
  • Meeting minutes documentation

Affiliations

  • Board games
  • Reading
  • Hiking
  • Crafting

Accomplishments

  • Have received bonus's for exceeding targets
  • Earned leadership role as head of safety
  • Recognition from head manager monthly for exceeding expectations

Certification

  • Food safety certified
  • Electric pallet jack certified

Languages

English
Professional

References

References available upon request.

Timeline

Operations Assistant

Trader Joe's
02.2018 - Current

Virtual Reality Entertainment Operation

VRology
08.2017 - 02.2018

Associate of Science - Psychology

Quincy College

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