Alicia Laurence
Granbury,Tx
Summary
With a proven track record at Tagen Day Care, I leveraged child development expertise and facility management to enhance learning environments and streamline operations. Demonstrating creativity and innovation, I successfully organized it all.
Developed mentoring skills in fast-paced healthcare environment, focusing on patient care and clinical training. Proficient in guiding and supporting individuals to achieve their career goals through hands-on training and education. Seeking to transition these skills into new field, bringing strong foundation in mentorship and support.
Competent Phlebotomy Technician with years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Day Care Owner
Tagen Day Care
10.2019 - Current
- Evaluated individual student needs, creating customized learning plans to support growth and development effectively.
- Monitored safety protocols regularly, keeping up-to-date with industry best practices in risk management.
- Initiated partnerships with local businesses to secure funding opportunities or donated materials for program enhancement.
- Streamlined administrative processes, enabling efficient record-keeping and billing systems.
- Conducted regular staff training sessions to ensure consistent implementation of best practices in early childhood education.
- Managed budgets responsibly while maintaining high-quality resources for children''s daily use at the facility.
- Developed curriculum for various age groups, ensuring appropriate educational and recreational activities.
- Organized successful fundraising events that supported ongoing improvements to the daycare facility.
- Fostered strong relationships with parents, building trust and encouraging involvement in their child''s development process.
- Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
- Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
- Stayed current on guidelines to maintain compliant program operations.
Phlebotomist
ATC
04.2017 - 10.2019
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Organized daily work based on collection priority.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Conducted venipuncture and other CT procedures.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
Phlebotomist
Glen Rose Nursing And Rehab
12.2016 - 02.2017
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
CNA Mentor/Patient Registration Clerk
Texas Rehab
04.2014 - 02.2015
- Maintained patient privacy and dignity throughout the caregiving process, ensuring respect for their personal boundaries and preferences while providing care.
- Ensured a safe and comfortable environment for patients by maintaining a clean and organized living space.
- Supported families during end-of-life care with compassionate emotional support and guidance on navigating the complexities of decision-making during this difficult time.
- Collaborated with interdisciplinary healthcare teams to provide comprehensive patient care and improve overall treatment outcomes.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Reduced errors in insurance billing by carefully verifying insurance details during patient registration.
CNA
The Stayton
02.2014 - 04.2014
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
Associate of Applied Science - Cna/ Bussiness
Navarro College
Corsicana, TXAssociate of Applied Science - Phlebotomy
Weatherford College
Weatherford, TXSkills
- Conflict Resolution
- Creativity and innovation
- Budgeting and finance
- Patient scheduling
- Office organization
- First aid and CPR
- Registration data intake
- Appointment scheduling
- Financial oversight
- Payment processing
- File maintenance
- Document management
- Data entry
- Time management
- Help desk support
- Critical thinking
Certification
- CPR Certification – American Red Cross or American Heart Association.
- Home Health Aide (HHA) Certification
- First Aid Certification – American Red Cross or St John Ambulance.
- National Certified Phlebotomy Technician (NCPT) - National Center for Competency Testing (NCCT).
- Certified Phlebotomist Technologist (CPT) - American Society for Clinical Pathology (ASCP).
- Infection Control Certificate - Various accredited organizations.
- Bloodborne Pathogens Training Certificate - Occupational Safety and Health Administration (OSHA).
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
- TX Driver's Licensed
- First Aid Certification
Languages
English
Timeline
Day Care Owner
Tagen Day Care
10.2019 - Current
Phlebotomist
ATC
04.2017 - 10.2019
Phlebotomist
Glen Rose Nursing And Rehab
12.2016 - 02.2017
CNA Mentor/Patient Registration Clerk
Texas Rehab
04.2014 - 02.2015
CNA
The Stayton
02.2014 - 04.2014
Associate of Applied Science - Cna/ Bussiness
Navarro College
Associate of Applied Science - Phlebotomy
Weatherford College