Alicia Leaner

• Check passengers' documents
• Record number of passengers flying with specific airlines by the hour
• Escort passengers to terminal transfer bus
• Accompany passengers on terminal transfer bus to their flight terminal
• Contributed to a timely boarding process by efficiently managing passenger queues at checkpoints.
• Enhanced traveler experience by providing courteous assistance and guidance
• Maintained compliance with TSA regulations, ensuring adherence to strict security protocols.

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
• Scan and bag all guest items efficiently, neatly and in compliance with food safety standards and company best practices
• Work efficiently to minimize guest wait time while maintaining guest service and accuracy
• Make the guest aware of current and upcoming brand launches, store activities and events
• De-escalate any negative situations and recover the guest shopping experience while following Target's policies and procedures
• Deliver easy and seamless service to all Order Pick Up, Drive Up, and Registry guests
• Stock supplies during store open hours while being available for the guest
• Demonstrate a culture of ethical conduct, safety and compliance

• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

• Seasonal position
• Worked at Whole Foods as an Amazonian
• Accepted requested customer orders
• Pick and pack requested items
• Place them in corresponding sections (delivery or pickup)

• Tap Dancer (beginner/intermediate)
• Participated in multiple performances
• Received opportunities to meet famous people and attend big events in the city
• Spoke to music producers and actors/actresses and received exclusive tips on success.
• Participated in multiple volunteer opportunities like WGCI meet and greets with Jacquees, TK Cravits,

Armon and Trey, Keek Palmer, and many more

• Earned service learning hours for school
• Received rewards for volunteer work
• Built strong relationships with team members and supervisors, fostering a positive work environment.
• Received constructive feedback from mentors, leading to improved performance and increased knowledge.
• Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
• Gained exposure to different departments, broadening understanding of business operations.

• Worked as a "student"
• Engaged in various projects
• Got personal drawings featured on a website
• Took trips within the Chicagoland area every Friday
• Toured near many colleges/universities in Chicago's Downtown area
• Participated in several engineering workshops/ competitions
• Participated in “Feed My Starving Children” (FMSC) every year
• Created and packed special pulverized mixtures for thousands of people in other countries, to feed and help relieve certain health issues such as diarrhea- just in one day (for FMSC)
• Learned and gained a plethora of important skills and knowledge, in and outside of books, from being in this program.