Alicia-Ley Matthews
Summary
Registered Nurse with extensive emergency care experience and leadership in enhancing patient services. Demonstrated success in implementing operational efficiencies and ensuring compliance with healthcare regulations. Adept at collaborating with teams to drive quality care in fast-paced environments. Throughout my career, I have intentionally remained engaged in bedside nursing, driven by a genuine passion for direct patient care and building meaningful connections with patients and families.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Supervisor/Educator
WakeMed Health
03.2026 - Current
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Implemented process improvements to streamline patient care services.
- Conducted performance evaluations and provided constructive feedback to staff.
- Monitored compliance with healthcare regulations and organizational policies.
- Supervised daily operations in a fast-paced healthcare environment.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Collaborated with other departments to coordinate workflow processes between teams.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Director emergency services
Maria Parham Health
11.2024 - 03.2026
- Oversaw a full ED renovation from 02/25-11/25 that increased ED beds from 21 to 30 in addition to a 6 bed safe space for psychiatric patients.
- Opened and initiated a 6-bed psychiatric safe space within the ED with new policies, processes and procedures.
- Develops and implements departmental goals, plans, and standards consistent with the clinical, administrative, legal, and ethical requirements/objectives of the organization.
- Directs and evaluates departmental operations, including patient care delivery, information technologies, service level determination, and complaint management, to achieve performance and quality control objectives.
- Plans and monitors of staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.
- Prepares, monitors, and evaluates departmental budgets, and ensures that the department operates in compliance with allocated funding. Coordinates and directs internal/external audits.
House Supervision
Maria Parham Health
11.2024 - 03.2026
- Coordinates hospital operations on a 24-hour basis for administrative duties.
- Supervises and directs nursing personnel and monitors staffing.
Registered Nurse: Travel contract
ECU Health
Tarboro
07.2024 - 11.2024
- 20 bed ED with 4:1 nurse-to-patient ratio.
Registered Nurse: Travel contract
ECU Health
Greenville
04.2024 - 11.2024
- 68 bed ED, 4:1 ratio.
Registered Nurse: Travel contract
UNC Health Nash
Rocky Mount
04.2023 - 04.2024
- 68 bed ED, charge nurse, 4:1 ratio.
Registered Nurse: Travel contract
ECU Health
Beaufort
02.2022 - 08.2022
- 15 bed ED, 4:1 ratio.
Clinical leader/Registered Nurse
Granville Medical Center
01.2015 - 01.2021
- Maintained a safe medical environment.
- Assisted with examinations, procedures, and other patient care activities.
- Monitored, documented, and communicated patients' conditions using computerized documentation systems.
- Maintained medical documentation in a thorough manner.
- Management of patient flow within the department.
- Delegation of tasks to appropriate staff.
- Committee leader throughout shared governance.
- Liaison among hospital departments.
- Participated in weekend calls under the leadership team as Manager On Call.
Paramedic/Field Training Officer
Franklin Co EMS
01.2011 - 01.2019
- Delegated life-saving tasks to ensure comprehensive treatment for triaged patients in emergency situations.
- Adapted treatment plans to respond effectively to changing patient conditions and reactions.
Education
Executive Nurse Leadership
Chamberlain university
06-2026
Bachelors of Science - Nursing
Aspen university
01-2023
Associates of Science - Nursing
Excelsior University
01-2019
Paramedic -
Nash community college
01-2013
Skills
- Training development
- Team leadership
- Performance evaluation
- Process improvement
- Healthcare compliance
- Emergency response
- Patient care
Certification
- Registered Nurse, 04/27
- Paramedic, 04/29
- ACLS/BLS/CPR/PALS
- TNCC, 03/27
- ENPC, 08/27
- Handle With Care instructor
Emr Experience
- EPIC
- MEDITECH
- Paragon
Committees
- Shared governance council
- Workplace violence
- ARC for employee recognition
- Falls reduction
- Hospital throughput
Timeline
Supervisor/Educator
WakeMed Health
03.2026 - Current
Director emergency services
Maria Parham Health
11.2024 - 03.2026
House Supervision
Maria Parham Health
11.2024 - 03.2026
Registered Nurse: Travel contract
ECU Health
07.2024 - 11.2024
Registered Nurse: Travel contract
ECU Health
04.2024 - 11.2024
Registered Nurse: Travel contract
UNC Health Nash
04.2023 - 04.2024
Registered Nurse: Travel contract
ECU Health
02.2022 - 08.2022
Clinical leader/Registered Nurse
Granville Medical Center
01.2015 - 01.2021
Paramedic/Field Training Officer
Franklin Co EMS
01.2011 - 01.2019
Executive Nurse Leadership
Chamberlain university
Bachelors of Science - Nursing
Aspen university
Associates of Science - Nursing
Excelsior University
Paramedic -
Nash community college