Alicia Mac Neill
Las Vegas,NV
Summary
Detail-oriented Special Events Coordinator bringing more than 6 years of expertise and achievements in events planning. Skilled in prioritizing events needs and working with sales and marketing teams to meet events booking targets. Focused leader with success in guiding through pre-event coordination, event execution, and post-event activities while building relationships with internal stakeholders and event attendees.
Overview
17
17
years of professional experience
Work History
Special Events Server
TAO Group
Las Vegas, Nevada
10.2017 - Current
- Assisted with set up and take down of events
- Served alcoholic and non-alcoholic beverages in a bar environment.
- Cleared tables immediately after guests left in preparation for the next event.
- Served alcoholic and non-alcoholic beverages in a bar environment.
- Collected flatware and glassware and delivered to sanitizing station.
- Anticipated guest needs and provided proactive service.
- Set dining tables according to type of event and service standards.
Director of Special Events
FLIPnOUT Xtreme
Las Vegas, Nevada
11.2015 - Current
- Coordinated schedules and timelines for all events.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement
- Led vendor negotiations to obtain cost-effective services and products.
- Contributed ideas to concept development, strategic planning and business operations.
- Developed and deepened relationships with key customers by closely monitoring projects, providing information and resolving concerns.
- Coordinated and managed all sponsorship's and sponsorship activities
- Collaborated with production teams to coordinate advertisements and promotions.
Manager/Special Events
FLIPnOUT Center
Las Vegas, Nevada
08.2011 - 11.2015
- Investigated and resolved customer inquiries and complaints in an empathetic manner.
- Met all customer call guidelines including service levels, handle time and productivity.
- Met with each associate to establish realistic sales goals for the month.
- Coordinated schedules and timelines for all events.
- Accurately calculated and processed expenses during and after events.
- Contributed ideas to concept development, strategic planning and business operations.
Education
Associate of Arts - Business
College of Southern Nevada
Las Vegas2013
High School Diploma - undefined
Mojave High School
North Las Vegas, NV2011
Skills
- Customer-oriented
- Active listening skills
- Microsoft Office literate
- Deadline driven
- Multitasking
- Personable
- Team leader
- Event sales
- Marketing savvy
- Eye for detail
- Creative
- Visionary
Timeline
Special Events Server
TAO Group
10.2017 - Current
Director of Special Events
FLIPnOUT Xtreme
11.2015 - Current
Manager/Special Events
FLIPnOUT Center
08.2011 - 11.2015
Associate of Arts - Business
College of Southern Nevada
High School Diploma - undefined
Mojave High School
Similar Profiles
Jacob AgyJacob Agy
Operations Manager at Tao GroupOperations Manager at Tao Group
Julianna KucheroJulianna Kuchero
Hospitality Worker at Tao GroupHospitality Worker at Tao Group
Omari HoganOmari Hogan
Server's Assistant at Tao GroupServer's Assistant at Tao Group