Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alicia Martin

Lake City,FL

Summary

Successful multi-tasking professional in the healthcare career. I have been within healthcare for 5+ years. I have done everything from CNA work to scheduling office management. I am very headstrong when it comes to my work and sufficient.

Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.

Overview

10
10
years of professional experience

Work History

Community Liason/CNA

Willowcreek Assisted Living
Lake City, FL
08.2021 - 02.2024
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Ran insurance and billing codes for residents
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Fulltime $16 hourly

Receptionist

Dr Begum
Lake City, FL
09.2020 - 01.2021
  • Scheduled and confirmed appointments.
  • Scheduled appointments for clients, customers, and other visitors.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Maintained a neat reception area by organizing
  • Billing & Coding.
  • Answered and directed incoming calls using multi-line telephone system.
  • Greeted visitors and provided them with assistance.

Part time $11.50 hourly

CNA

Willowcreek
Lake City, FL
11.2018 - 09.2019
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Answered patient call lights promptly and responded to requests appropriately.

Fulltime 7-3p $11 hourly OT approved

CNA

Solaris HealthCare
Lake City, FL
03.2017 - 11.2018
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Assisted patients in ambulation and transfers using proper body mechanics.

Fulltime making $11.50 hourly

Cashier Team Lead

KCs Produce
Lake City, FL
08.2014 - 05.2016
  • Open the store and sometimes close
  • Count down drawer start to finish
  • Stock shelves
  • Help carry out groceries
  • Answer phones
  • File orders
  • Cash customers in and out
  • Performed daily opening and closing procedures for the register area.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.

Was part time, making $8.50 hourly

Education

Certified Nursing Assistant - Nursing

Express Training Services
Gainesville, FL
01-2018

High School Diploma -

Columbia High School
Lake City, FL
05-2016

Skills

  • Patient Care
  • Feeding Assistance
  • Toileting Assistance
  • Vital Signs Monitoring
  • Basic Life Support
  • Billing and coding
  • Scheduling
  • Management
  • Transporting Patients
  • Direct Patient Care
  • Electronic Charting
  • Office Equipment Maintenance
  • Supply Management
  • Appointment Scheduling
  • Project Coordination
  • Appointment Setting
  • Payment Collection
  • Mail Handling
  • Facilities Management
  • Calendar Management

Timeline

Community Liason/CNA

Willowcreek Assisted Living
08.2021 - 02.2024

Receptionist

Dr Begum
09.2020 - 01.2021

CNA

Willowcreek
11.2018 - 09.2019

CNA

Solaris HealthCare
03.2017 - 11.2018

Cashier Team Lead

KCs Produce
08.2014 - 05.2016

Certified Nursing Assistant - Nursing

Express Training Services

High School Diploma -

Columbia High School
Alicia Martin