Seeking a position of increased responsibility with a company that values and respects commitment, hard work, integrity and loyalty.
Authorized to work in the US for any employer
Work History
Admission Coordinator Director/Marketing Liason
Montevista Rehabilitation and Skilled Care | Current - Current
Responsibilities include , but not limited to, Nursing Home coordinates all admitting department operations in a nursing home environment. Ensures compliance with applicable standards. Being an Admissions Coordinator - Nursing Home oversees the inpatient/out-patient functions, bed assignments, and completion of preliminary paperwork for entering patients. Works with medical, nursing, and accounting staff to ensure appropriate patient placement. Additionally, Admissions Coordinator - Nursing Home confirms that all insurance benefits coverage meets standards of admission as dictated by policy.
Admitting skilled patients and ensuring all paperwork is complete per regulations
Excellent customer service and communication skills needed in order to facilitate seamless transition for patients from acute settings to post-acute care
Clear, concise communication with internal team as well as with Marketing Director.
In collaboration with Marketing Director, develops and implements comprehensive marketing plans and programs for the facility's long and short term goals.
In collaboration with Marketing Director, assists referral sources and patients on services offered by the Center. Represents the Center when interacting with referral sources, business leaders, physicians, the community and the media when marketing.
Demonstrates excellent interpersonal and communication skills
Consults with other departments, as appropriate, to collaborate and facilitate marketing plans, and smooth transition
Demonstrates the ability to be flexible, organized and function under stressful conditions
Supports and maintains a culture of positivity while maintaining privacy of patients.
Primary sales and marketing representative for managing hospital referrals/designated referral source referrals
Develop strong relationships with key hospital personnel and identify new opportunities for alignment, partnering, and growth.
Work with facility marketing to develop monthly plans and strategies and new business
Assist in planning and organizing marketing strategies and programs designed to meet census and payor mix goals.
Participate in monthly reports on sales activity, competitor/referral source changes in the marketplace and work with other staff to develop marketing plan
Phlebotomist
4 Years 2 Months
Comanche County Memorial Hospital 1st Floor | 08.2022 - Current
Arrange daily activities based on urgency of requests for fluid samples
Identify patients and their personal information using their ID, documents or other means
Determine the right venipuncture method based on patient age, health etc.
Reassure patients and help them relax
Find veins that are suitable for puncture
Draw blood using sterilized needles, vials and other equipment
Ensure optimal quality and quantity of samples
Label samples correctly and send or deliver them for testing
Answer patient questions and provide useful information
Keep accurate records on fluid specimens and tests
Adhere to all relevant health and safety standards while working
Help with blood transfusions when needed
Medical Records
1 Year 1 Month
Montevista Rehabilitation and Skilled Care | 07.2021 - 08.2022
Distribute medical charts to the appropriate departments of the hospital
Maintain accurate records by following hospital procedures
Ensure patient charts, paperwork, and reports are completed in an accurate and timely manner
Keep all medical records confidential and protected
Fill all patients’ medical records and information
Supply the nursing department with the appropriate documents and forms
Complete clerical duties including answering phones, responding to emails, and processing patient admission and discharge records
Admission Coordinator Director/Marketing Liason
1 Year
Montevista Rehabilitation and Skilled Care | 04.2020 - 04.2021
Responsibilities include , but not limited to, Nursing Home coordinates all admitting department operations in a nursing home environment. Ensures compliance with applicable standards. Being an Admissions Coordinator - Nursing Home oversees the inpatient/out-patient functions, bed assignments, and completion of preliminary paperwork for entering patients. Works with medical, nursing, and accounting staff to ensure appropriate patient placement. Additionally, Admissions Coordinator - Nursing Home confirms that all insurance benefits coverage meets standards of admission as dictated by policy.
Admitting skilled patients and ensuring all paperwork is complete per regulations
Excellent customer service and communication skills needed in order to facilitate seamless transition for patients from acute settings to post-acute care
Clear, concise communication with internal team as well as with Marketing Director.
In collaboration with Marketing Director, develops and implements comprehensive marketing plans and programs for the facility's long and short term goals.
In collaboration with Marketing Director, assists referral sources and patients on services offered by the Center. Represents the Center when interacting with referral sources, business leaders, physicians, the community and the media when marketing.
Demonstrates excellent interpersonal and communication skills
Consults with other departments, as appropriate, to collaborate and facilitate marketing plans, and smooth transition
Demonstrates the ability to be flexible, organized and function under stressful conditions
Supports and maintains a culture of positivity while maintaining privacy of patients.
Primary sales and marketing representative for managing hospital referrals/designated referral source referrals
Develop strong relationships with key hospital personnel and identify new opportunities for alignment, partnering, and growth.
Work with facility marketing to develop monthly plans and strategies and new business
Assist in planning and organizing marketing strategies and programs designed to meet census and payor mix goals.
Participate in monthly reports on sales activity, competitor/referral source changes in the marketplace and work with other staff to develop marketing plan
Social Services Assistant
1 Month
Montevista Rehabilitation and Skilled Care | 03.2020 - 04.2020
Responsibilities include keeping records about client visits, meeting with clients and their families to answer questions and obtain medical information, working with supervisors to develop strategies for helping patients and communities, and helping clients gain access to beneficial social programs.
Social assignments
Trauma screenings
Uploading photos
Familiar with the Data Entry Program Collain
Monthly progress check-ins
Accommodating to the needs and wants of the residents
Faxing and Emailing information in regards to the residents
(Got promoted)
Temp General Clerk III
2 Months
Serco | 12.2019 - 02.2020
Guiding New Hires through the work instructions, answering question about the application process throughout the task, and making sure New Hires help guide the consumers in the right direction to resolve their inconsistency issue.
VS-Casework
CIR-Casework
Complex Issue
General Clerk II
3 Years 3 Months
SERCO | 11.2016 - 02.2020
Responds to questions of visitors and guests and provided relevant information
Types, formats, proofreads, and edits mail and other documents
Answers telephone calls and emails
Updates and maintains office files, folders, record, correspondence, and database systems
Manages incoming and outgoing mail
Performs simple bookkeeping tasks
Organizes files, folders and office records
Supervises meeting schedules and calendars
Keeps records of company transactions and office activities
Arranges meetings and appointments
Performs additional tasks given by managers
Orders materials, supplies, and services
Utilizes general office equipment, including fax and photocopy machines
Temp General Clerk III
3 Months
03.2019 - 06.2019
Guiding New Hires through the work instructions, answering question about the application process throughout the task, and making sure New Hires help guide the consumers in the right direction to resolve their inconsistency issue.
VS-Casework
CIR-Casework
Complex Issue
Nesting
Shift Leader
4 Months
Sever | 06.2016 - 10.2016
Accountable for 10-15 servers per shift
In charge of assigning side duties for each sever during their shift
Overseeing and helping each server during their shift
Responsible and accountable for receiving and maintaining company funds
Making sure my guest are still receiving the best services as well
Nursing Assistant
9 Months
Shannon Medical center | 08.2015 - 05.2016
Overseeing 5-10 patients per shift
Provided patients' personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves; assisted with travel to the bathroom; helped with showers and baths.
Provided for activities of daily living by assisting with serving meals, feeding patients as necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment between meals.
Provided adjunct care by administering enemas, douches, nonsterile dressings, surgical preps, ice packs, heat treatments, sitz and therapeutic baths; applying restraints.
Maintained patient stability by checking vital signs and weight; testing urine; recording intake and output information.
Provided patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to nursing supervisor.
Server
1 Year 1 Month
Salas | 03.2014 - 04.2015
Greeted customers and seated them according to their preferences
Offered welcome beverages and refills when needed or requested
Recommended appetizers, daily specials and specialty drinks prior to taking main orders
Took orders and provide information about menu items when requested by the customer
Relayed customer's orders to the kitchen, ensuring that the order is prepared according to the menu
Inspected and inventoried orders for quality and quantity prior to serving meals to customer
Ensured that continued and quality service is managed and provided during the entirety of the meal
Responsible and accountable for receiving and maintaining company funds
Customer Service Representative
11 Months
Jimmy Johns | 03.2012 - 02.2013
Handled incoming calls or inquiries from prospective customers or clients
Assisted customers effectively by solving customer disputes
Provided customer additional information or explains services
Discussed products offered and ensured customer satisfaction
Tactfully handled confrontational or stressful interactions with the public
Completed supporting paperwork and data entry as required
Accurately captured customer information
Created and maintained service reports
Customer Relations/Counter Help/Cashier
8 Months
McDonald's | 08.2010 - 04.2011
Provided first-line customer assistance, with focus on service and product satisfaction
Maintained a safe and clean work environment
Assisted in stock inventory and resupply where needed
Worked independently of others when handling customer's needs, wants and complaints
Responsible and accountable for receiving and maintaining company funds
Education
High School Diploma
CACHE HIGH SCHOOL | Cache, OK | 05-2011
- LPN Program
Great Plains Technology Center | 07-2023
Class President
Skills
Over 9 years of employment in positions that catered to customer care and satisfaction
Creation and management of reports and financial records
Scheduling and monitoring of company meetings and calendars
Outstanding interpersonal skills with customers and coworkers
Medical Terminology
Vital Signs
Social Work
Patient Care
Certification
CPR - August 2021-Present
CNA - March 2021- Present
Phlebotomist- 2021-Present
LPN - license 214863
Personal Information
Work Permit: Authorized to work in the US for any employer