ALICIA MATTHIES
Petaluma,CA
Summary
Registered Nurse with over 10 years of experience in emergency and acute care, specializing in department leadership, staff development, and quality improvement. Currently serving as an Emergency Department RN at Sutter Health and Kaiser, with progressive leadership roles including Relief Charge Nurse, Stroke Champion, and Preceptor. Professional background encompasses emergency nursing, prehospital services, healthcare operations, and business management. Skilled in multidisciplinary collaboration and resource coordination, consistently upholding high standards of patient safety and service.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Registered Nurse, Emergency Department
KAISER PERMANENTE
06.2026 - Current
- Provide emergency nursing care in a fast-paced acute-care environment while collaborating with physicians, nurses, ancillary departments, and interdisciplinary teams.
- Conduct comprehensive assessments, prioritize clinical needs, administer medications and treatments, and monitor patient responses to ensure optimal care.
- Deliver patient and family education, facilitate discharge planning, and coordinate care to enhance recovery and continuity of care.
Registered Nurse, Emergency Department
SUTTER HEALTH
03.2023 - Current
- Deliver comprehensive emergency nursing care to diverse patient population in a rapidly changing clinical environment.
- Lead the department as Relief Charge Nurse, providing leadership and supporting staffing, patient flow, assignment coordination, escalation of clinical concerns, and prioritization of departmental resources.
- Championed stroke education and clinical processes in the Emergency Department, promoting quality initiatives.
- Precept nursing students and new staff, providing clinical instruction, feedback, mentorship, and support for development of nursing competency.
- Acted as a Mask Fit Testing/TB/FLU Super User, providing staff education, ensuring compliance, and enhancing department readiness.
- Selected to assist with the department durable medical equipment (DME) review and oversight, supporting appropriate resource utilization and operational accountability
- Received a Daisy Award nomination for excellence in patient care.
Emergency Medical Technician /Field Training Officer
AMERICAN MEDICAL RESPONSE
09.2013 - 05.2023
- Served as Field Training Officer, mentoring, training, and evaluating new EMTs while supporting competency, professional development, and quality patient care.
- Supported colleagues after challenging or critical events as a member of the Critical Incident Stress Management Team.
- Represented employees in workplace matters as an elected Union Shop Steward, handling contract interpretation and conflict resolution.
- Oversaw day-to-day operations and supervised direct-report employees as COVID Site Coordinator in a rapidly changing healthcare environment.
- Developed and managed employee schedules, coordinated staffing assignments, monitored coverage, and adjusted staffing to meet operational needs and fluctuating demand.
- Delivered emergency medical care to patients across a busy 911 countywide EMS system.
Emergency Department Technician
PETALUMA VALLEY HOSPITAL
11.2014 - 06.2020
- Supported patient care and daily emergency department operations in a fast-paced acute-care environment.
- Coordinated patient transfers and facilitated communication among ED physicians, specialty providers, and interdisciplinary teams to ensure seamless care transitions.
- Trained and onboarded new Emergency Department Technicians to bolster staff competency and uphold departmental standards.
- Developed strong working relationships with physicians, nurses, technicians, ancillary staff, patients, and families.
School Board Trustee
THE DUNHAM SCHOOL
01.2010 - 01.2014
- Contributed as a member of the school's governing board, participating in organizational oversight, strategic discussions, and policy-level decision-making.
- Collaborated with fellow trustees, school leadership, staff, and community stakeholders to align on and advance organizational priorities.
- Engaged in discussions regarding organizational operations, planning, accountability, and responsible stewardship of resources.
- Reviewed information and recommendations, contributing to collaborative decision-making for the school community.
- Developed experience in governance, consensus building, strategic thinking, confidentiality, and representing diverse stakeholder perspectives.
Medical Assistant / Lab Assistant / Front Office Assistant
ALLERGY AND ASTHMA MEDICAL GROUP
06.2005 - 04.2013
- Assisted with allergy skin testing, immunizations, patient assessments, and clinical procedures.
- Supported clinical care and daily operations of a busy outpatient allergy practice.
- Maintained accurate patient documentation and transcribed physician orders to ensure seamless communication among healthcare providers.
- Managed patient scheduling, check-in/check-out, and telephone communication to enhance front-office efficiency and patient experience.
- Developed broad experience across clinical, administrative, and patient-service functions.
Assistant Manager / Lead Teller
WELLS FARGO
08.2001 - 08.2003
- Supported daily branch operations by assisting management with staffing, enhancing customer service, ensuring operational efficiency, and maintaining regulatory compliance.
- Supervised, trained, and supported teller staff while promoting accountability, teamwork, and a positive work environment.
- Supervised direct reports, including assigning daily responsibilities, monitoring performance, providing coaching, and supporting employee development.
- Assisted customers with account questions, complex transactions, and service concerns.
- Gained management experience in staff supervision, coaching, customer service, operations, accountability, and conflict resolution.
Education
Bachelor of Science - Nursing
University of Phoenix
Phoenix07-2024
Associate Degree - Nursing
Santa Rosa Junior College
Santa Rosa, CA12-2022
Bachelor of Science - Business Administration
Sonoma State University
Rohnert Park, CA05-2007
Certification
Registered Nurse, California, BSN, ACLS, PALS, CPR/BLS, NIHSS, EMT, ICS 100 / 200 / 700
Timeline
Registered Nurse, Emergency Department
KAISER PERMANENTE
06.2026 - Current
Registered Nurse, Emergency Department
SUTTER HEALTH
03.2023 - Current
Emergency Department Technician
PETALUMA VALLEY HOSPITAL
11.2014 - 06.2020
Emergency Medical Technician /Field Training Officer
AMERICAN MEDICAL RESPONSE
09.2013 - 05.2023
School Board Trustee
THE DUNHAM SCHOOL
01.2010 - 01.2014
Medical Assistant / Lab Assistant / Front Office Assistant
ALLERGY AND ASTHMA MEDICAL GROUP
06.2005 - 04.2013
Assistant Manager / Lead Teller
WELLS FARGO
08.2001 - 08.2003
Bachelor of Science - Business Administration
Sonoma State University
Associate Degree - Nursing
Santa Rosa Junior College
Bachelor of Science - Nursing
University of Phoenix