Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Alicia McCarty

Tallahassee,,FL

Summary

Political Science major with experience in administrative support, billing, and customer service across dental and retail environments. Skilled in account management, client communication, and efficient operations, with a strong eye for detail and a commitment to professionalism.

Overview

1
1
year of professional experience

Work History

Administrative Assistant

NAK Dental
Tallahassee, FL
03.2025 - Current
  • Manage accounts receivable by submitting insurance claims, posting insurance payments, and verifying account accuracy.
  • Audit patient accounts to identify outstanding balances and initiate timely follow-up to ensure prompt collections.
  • Communicate with patients regarding billing inquiries, payments, and account discrepancies with clarity and professionalism.
  • Occasionally verify insurance eligibility and benefits to assist with treatment planning and billing accuracy.
  • Utilize Patterson Eaglesoft software to maintain up-to-date patient and insurance records, ensuring data integrity and HIPAA compliance.

Team Member

Target
Tallahassee, FL
01.2024 - 03.2025
  • Provided efficient, guest-focused service across multiple departments.
  • Cross-trained in most facets of the organization.
  • Collaborated with lower and mid-level management regarding marketing deployments across the store.

Education

Associate of Arts -

Tallahassee State College
Tallahassee, FL
06-2025

High School Diploma -

Northside High School
Jacksonville
06-2023

Skills

  • Customer Service & Interpersonal Communication
  • Project Coordination & Task Management
  • Problem-Solving & Critical Thinking
  • Time Management & Multitasking Under Deadlines
  • Adaptability & Quick Learning in Dynamic Environments
  • Data Entry & Record Management

Timeline

Administrative Assistant

NAK Dental
03.2025 - Current

Team Member

Target
01.2024 - 03.2025

Associate of Arts -

Tallahassee State College

High School Diploma -

Northside High School

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Alicia McCarty