Alicia Mejia Hernandez
Westbury
Summary
Adaptable Rooms Controller with background in managing room inventory, maximizing occupancy rates, and coordinating with housekeeping and front desk staff. Strengths include exceptional organizational skills, keen attention to detail, and ability to prioritize tasks efficiently. Impact in past roles demonstrated through improved room allocation process and streamlined communications between departments.
Overview
3
3
years of professional experience
2017
2017
years of post-secondary education
Work History
Housekeeping
Yolanys
Amityville
09.2024 - Current
- Inspected and monitored housekeeping standards to ensure high quality of service.
- Responded promptly and professionally to guest inquiries regarding housekeeping services.
- Performed regular housekeeping duties such as cleaning tools and equipment after use.
- Resolved complaints from guests related to housekeeping services in a timely manner.
- Liaised with housekeeping staff regarding special cleaning requests from guests.
- Participated in meetings related to housekeeping operations as needed.
- Performed housekeeping duties such as cleaning rooms, changing linens and restocking supplies.
- Developed and implemented quality assurance programs for housekeeping services.
- Performed light housekeeping duties such as laundry, vacuuming and dusting.
- Performed light housekeeping tasks for clients, including laundry and cleaning.
- Cleaned and disposed of boxes and packing material to maintain general housekeeping.
- Assisted in resolving customer complaints related to housekeeping services.
- Provided assistance to housekeeping staff as needed during busy times.
- Stocked supply closets with necessary items for housekeeping staff.
- Provided assistance with light housekeeping tasks including laundry, vacuuming, dusting and dishwashing.
Orden picker
Dylan's candy bar
Hauppauge
08.2022 - 08.2024
- Operated handheld scanners to accurately pick customer orders.
- Selected and organized products from shelves based on order requirements.
- Maintained cleanliness and organization throughout the picking area.
- Collaborated with team members to ensure efficient order fulfillment.
- Packaged candy items securely for shipment to maintain quality.
- Assisted in inventory checks to replenish stock as needed.
- Communicated effectively with supervisors regarding order discrepancies.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Utilized scanning equipment for picking, packing and shipping orders.
- Confirmed items picked for orders by keying codes into system.
- Achieved productivity and accuracy standards to meet company guidelines.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Limited damage to products and orders by using care when choosing items.
- Ensured that all safety regulations were followed while performing work duties.
- Recorded accurate data on daily picking reports, including number of items picked, location in warehouse and any discrepancies found during inspection process.
- Labeled boxes and placed in outbound collection areas.
- Provided assistance in maintaining a clean working environment within the warehouse.
- Organized warehouse shelves according to item size, type, style, color or product code.
- Verified accuracy of orders by comparing items and quantities picked to customer invoices.
- Prepared orders for shipment by wrapping packages securely with protective materials such as bubble wrap or foam padding.
- Maintained inventory records and updated information regarding stock availability in the computer system.
Cleaning
Gold coast cleaning service
Westbury
05.2022 - 08.2023
- Disassembled engines for cleaning or repair purposes.
- Created and implemented daily cleaning schedules for staff members.
- Performed deep cleaning tasks such as shampooing carpets or steam cleaning upholstery.
- Performed closing duties such as cleaning counters, sanitizing surfaces.
- Developed procedures for cleaning and disinfecting reusable medical devices.
- Cleaned up spills promptly using appropriate cleaning solutions.
- Using appropriate cleaning products for different surfaces.
- Kept records of daily cleaning activities.
- Performed deep cleaning tasks as required by management.
Education
Instituto Departamental Luis Bogran
San Pedro , Sula Skills
- Quality assurance
- Cleaning procedures
- Order fulfillment
- Inventory management
- Team collaboration
- Problem solving
- Attention to detail
- Training development
- Excellent housekeeping
- Housekeeping support
- Housekeeping and organization
- General housekeeping duties
- Housekeeping and cleaning
Languages
Spanish
Professional
Timeline
Housekeeping
Yolanys
09.2024 - Current
Orden picker
Dylan's candy bar
08.2022 - 08.2024
Cleaning
Gold coast cleaning service
05.2022 - 08.2023
Instituto Departamental Luis Bogran