Alicia Mendez

• Led daily post office operations within the pharmacy
• Handled cash transactions, deposits, and money orders accurately
• Shipped packages and assisted customers with mailing services
• Managed front-end operations and supervised cashier activities
• Ordered inventory and maintained proper stock levels
• Created employee schedules and coordinated staffing needs
• Resolved customer issues professionally and efficiently
• Assisted customers with prescription refill requests
• Processed account payments and maintained financial accuracy
• Set up and maintained planograms and store displays
• Participated in and helped organize major store events including Art and Wine Walk, Dickens Festival, and large-scale COVID-19 vaccination events
• Completed prescription deliveries when needed

• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Maintained cleanliness and organization of checkout areas to enhance customer experience.
• Managed cash register operations, including balancing drawers at shift end.
• Implemented promotional displays to increase product visibility and drive sales.
• Welcomed customers and helped determine their needs.
• Built relationships with customers to encourage repeat business.
• Restocked and organized merchandise in front lanes.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.