ALICIA M. MOORE
Lucernemines,PA
Overview
20
20
years of professional experience
Work History
ICQA/RETURNS LEAD
Urbn outfitters
Indiana, PA
08.2021 - Current
- IC: inventory checking
- QA: quality assurance
- Returns: items returned
- I over saw three departments icqa and returns.
- I make sure workflow is good, that our sku's and inventory matched, qa inspection for common complaints from customers and VIP inspection for High value merchandise our customers ordered, I do reports, scheduling for load pick ups and emails to corporate. These departments are very efficient
MRS TECH
Diamond drug
Indiana, PA
03.2016 - 09.2020
- Using heavy machinery to package medications that we shipped to nursing homes and prisons. We also had to check the pills the qty and make sure all information matched the pill and it wasn't damaged.
CUSTUMER SERVICE REP/ SHIPPING AND PACKAGING
reliant holdings
Indiana, PA
06.2014 - 01.2016
- Took calls for customer concerns assisted with what I could. I moved to shipped where I had to receive orders package them and ship them out.
CASHIER
Sandys
Dixonville, PA
10.2009 - 09.2010
- I worked as a cashier helping customers, I also had to do restock of inventory, I opened and closed and looked after the store.
CASHIER/STOCKER/ MANAGER
venders
Indiana, PA
03.2007 - 08.2009
- I started as a cashier and stocker and moved a manager I over saw the store and employees, I reorder inventory when needed and did scheduling.
CARE GIVER
Cherryhill manor
Penn Run, PA
04.2006 - 01.2007
- Took care of the elderly with everyday needs which included bathing, dressing, feeding and passing meds and so much more.
Timeline
ICQA/RETURNS LEAD
Urbn outfitters
08.2021 - Current
MRS TECH
Diamond drug
03.2016 - 09.2020
CUSTUMER SERVICE REP/ SHIPPING AND PACKAGING
reliant holdings
06.2014 - 01.2016
CASHIER
Sandys
10.2009 - 09.2010
CASHIER/STOCKER/ MANAGER
venders
03.2007 - 08.2009
CARE GIVER
Cherryhill manor
04.2006 - 01.2007