Hi, I’m
Alicia Nathaly Mesa
Commerce City
Summary
To further expand my experience in growth in Reception, Customer Service, expand on my capabilities to their full extent.
Overview
11
years of professional experience
Work History
Care.com Inc
Professional Nanny
04.2023 - Current
Job overview
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Assisted with light housekeeping duties as well as running errands.
- Maintained household cleanliness through light housekeeping tasks, contributing to a well-organized living space for the entire family.
- Built positive and nurturing environments to support child social and emotional growth.
Denver International Airport
Customer Service
01.2022 - 05.2025
Job overview
- City & County of Denver
Denver International Airport
Security Dispatcher
01.2018 - 01.2022
Job overview
- HSS
TekMax LLC
Troubleshoot Support
07.2014 - 12.2017
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
University of Metro
Martin Luther King Jr. Early CODenver, Colorado
05.2014
Skills
- 7 years in Customer Service and Advocate
- Multi-Lingual: Fluent in English & Spanish
- Excellent Verbal and Written communication skills
- Office Management, productivity software
- Time and Material management
- File and Document Management
- Data entry, Client Management, Staff/Team Management
- Procurement Processing Oversight and Execution
- Experience in MS Office, Troubleshooting and technical support
Languages
Spanish
Native or Bilingual
Timeline
Professional Nanny
Care.com Inc
04.2023 - Current
Customer Service
Denver International Airport
01.2022 - 05.2025
Security Dispatcher
Denver International Airport
01.2018 - 01.2022
Troubleshoot Support
TekMax LLC
07.2014 - 12.2017