Alicia Neville
Brooklyn,NY
Overview
15
15
years of professional experience
1
1
Certification
Work History
Teacher
Hebrew Language Academy Charter School
09.2022 - Current
- Helping students prepare for standardized testing
- Talking to parents about their children’s progress
- Meeting and working with other teachers and supervisors to discuss school policies
- Working some evenings and weekends to create lesson plans and grade assignments
- Create differentiation lesson plans for scholars with IEP’s
- Establishing a developmentally appropriate, positive, inclusive and safe learning environment
Teacher
Ascend Public Charter Schools
08.2019 - 09.2022
- Develop and teach the lessons for the Social Studies Scholars Gen Ed/ ICT
- Use student data to help close learning gaps.
- Observe and provide in-class support to the other Social Studies teachers
- Referred scholars who needed Multi-Tiered Systems of Support.
- Maintains professional competence by attending staff development programs, curriculum development meetings and other professional activities.
- Participates in various student and parent activities which occur in school including PTA, student clubs and after-school activities.
- Creates an effective learning environment through functional and attractive displays, bulletin boards, and activity/learning centers.
- Performs any other related duties as assigned by the Principal or other appropriate administrator.
- Communicated daily attendance
- Taught guided reading instruction to scholars who were not on the correct reading level for their grade.
Grade Level Team Leader
Ascend Public Charter Schools
08.2021 - 06.2022
- Coach team members
- Develop team strengths and improve weaknesses
- Identify team goals and evaluate team progress
- Resolve conflict
- Organize team initiatives
- Prepare Grade team meeting agenda or appoint a designee
- Create school wide morning advisory
- Work with grade level team on collecting, charting and reporting data in relation to student learning targets/standards and student performance data in relation to target/standard
- Assist grade level team in analyzing their students’ results, concentrating on specific students who are proficient, approaching proficiency, and falling far below proficiency on the identified standards-based concepts and skills.
Lead Front Desk Coordinator/Site Supervisor
Manhattan Sports Medicine/
09.2017 - 07.2019
- Cash balancing
- Schedule appointments via Telephone/ Email
- Register patients
- Process Medical Record request
- Request and update authorizations
- Collect Co-Pay/Deductibles/Co-insurance
- Collect insurance reimbursement checks and update patient accounts
- Handle inbound and outbound phone calls
- Send and receive insurance claims
- Collections for past and present patients
- Explain insurance benefits to patients
- Inventory/ Supplies
- Filed appeals
Site Supervisor/ Senior Medical Receptionist
Professional Orthopedic & Sports Physical Therapy
08.2015 - 09.2017
- Greeted patients
- Answered any inquiries, in person or on the telephone
- Submitted and obtained insurance authorizations and pre certification
- Called Doctors offices to obtain updated prescriptions/referrals
- Scheduled and maintained patient appointments into an EMR system
- Collected Co-Pay/Deductibles/Co-insurance
- Verified patient's insurance coverage and benefits
- Made bank deposits/ updated cash logs
- Filed appeals for denied patients
- Update patient charts (DX, CPT, ICD codes etc.)
Site Supervisor/ Senior Medical Receptionist
Professional Orthopedic & Sports Physical Therapy
08.2015 - 09.2017
- Greeted patients
- Answered any inquiries, in person or on the telephone
- Submitted and obtained insurance authorizations and pre certification
- Called Doctors offices to obtain updated prescriptions/referrals
- Scheduled and maintained patient appointments into an EMR system
- Collected Co-Pay/Deductibles/Co-insurance
- Verified patient's insurance coverage and benefits
- Made bank deposits/ updated cash logs
- Filed appeals for denied patients
- Update patient charts (DX, CPT, ICD codes etc.)
Administrative Assistant
Pathways to Housing
01.2013 - 01.2014
- Scheduled and coordinated meetings, interviews
- Entered data into spreadsheets, sent faxes, and managed patient files
- Answered, screened and transferred inbound phone calls
- Received and directed visitors and clients
- Resolved administrative problems and inquiries
- Made Travel arrangements
Counselor
Boys Scouts of America
08.2012 - 08.2012
- Lived with and supervised children between the ages of 6 and 11
- Made sure they went to their planned activities daily
- Made sure they ate three meals a day
- Supervised daily showers
- Made sure they cleaned their sleeping quarters daily
Counselor
Girls Quest
06.2010 - 08.2010
- Living with and supervising children between the ages of 8 and 11
- Made sure children went to their planned activities daily
- Made sure they ate three meals a day
- Supervised daily showers and made sure each child had their laundry completed
Education
Master's - Healthcare Administration
Kaplan University-Davenport Campus
Davenport, IA06.2018
Bachelor's - Science
Touro College
Brooklyn, NY06.2014
Skills
- Appointment scheduling
- Insurance authorization/ pre-certification
- Cash balancing
- Patient evaluation skills
- Efficient records retrieval
- Benefits analysis
- Scheduling
- Proficient in ICD coding
- Claims management
- Co-pay and deductible management
Certification
BLS
Summary
Diligent Healthcare Admin with solid background in healthcare administration. Managed various healthcare facilities, ensuring compliance with regulations and improving patient care processes. Demonstrated expertise in team leadership and operational efficiency.
Timeline
Teacher
Hebrew Language Academy Charter School
09.2022 - Current
Grade Level Team Leader
Ascend Public Charter Schools
08.2021 - 06.2022
Teacher
Ascend Public Charter Schools
08.2019 - 09.2022
Lead Front Desk Coordinator/Site Supervisor
Manhattan Sports Medicine/
09.2017 - 07.2019
Site Supervisor/ Senior Medical Receptionist
Professional Orthopedic & Sports Physical Therapy
08.2015 - 09.2017
Site Supervisor/ Senior Medical Receptionist
Professional Orthopedic & Sports Physical Therapy
08.2015 - 09.2017
Administrative Assistant
Pathways to Housing
01.2013 - 01.2014
Counselor
Boys Scouts of America
08.2012 - 08.2012
Counselor
Girls Quest
06.2010 - 08.2010
Bachelor's - Science
Touro College
Master's - Healthcare Administration
Kaplan University-Davenport Campus
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