- Cooking
- Baking
- Helping others
Hi, I’m
Alicia Nicholson
Edgartown,MA
Summary
Dynamic professional with a proven track record at Martha's Vineyard Community Services, excelling in program coordination and staff development. Skilled in multitasking and relationship building, enhanced service delivery, Proficient in MS Office, I fostered collaboration and communication across departments.
Overview
25
years of professional experience
Work History
Martha's Vineyard Community Services
Daybreak Clubhouse Coordinator
11.2011 - Current
Job overview
- Coordinated daily activities for Daybreak members and staff.
- Maintained personal records and daily billing.
- Developed training materials for staff, fostering professional development and improving service delivery.
- Managed staffing and scheduling
- Evaluated program effectiveness through participant feedback, driving continuous improvement initiatives.
- Facilitated communication between departments
- Implemented volunteering positions in the community to build partnerships and connections.
Lookout Tavern
Server
05.2000 - 07.2023
Job overview
- Delivered exceptional customer service by efficiently managing orders and addressing guest inquiries.
- Trained and mentored new staff on restaurant protocols and service standards.
- Collaborated with kitchen staff to ensure timely delivery of high-quality meals.
Education
Lasell CollegeNewton, MA
from Education
05-2003
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Relationship building
- MS office
Interests
Timeline
Daybreak Clubhouse Coordinator
Martha's Vineyard Community Services
11.2011 - Current
Server
Lookout Tavern
05.2000 - 07.2023
Lasell College
from Education
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