Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic
Alicia O'Day

Alicia O'Day

San Jose

Summary

Dynamic Clinical Nurse Coordinator at Good Samaritan Hospital with a proven track record in care coordination and quality improvement. Expert in discharge planning and clinical assessment, enhancing patient outcomes through effective team leadership and staff development. Successfully implemented protocols that improved patient satisfaction scores and streamlined resource allocation.

Overview

21
21
years of professional experience
2
2
Certification

Work History

Clinical Nurse Coordinator

Good Samaritan Hospital
San Jose, CA
09.2008 - Current
  • Coordinated patient care across departments, ensuring seamless transitions and continuity of care including multidisciplinary teams.
  • Led interdisciplinary team meetings to address patient care challenges and improve collaboration among healthcare providers.
  • Streamlined resource allocation processes to optimize staff efficiency and improve patient care delivery.
  • Facilitated regular training sessions for nursing staff on best practices and emerging healthcare trends.
  • Monitored patient outcomes to identify areas for improvement and implemented corrective actions as needed.
  • Enhanced patient satisfaction scores by implementing feedback mechanisms and addressing concerns promptly.
  • Managed patient admission and discharge processes, ensuring accurate documentation and follow-up care instructions.
  • Mentored and supervised nursing staff, fostering professional growth and development.
  • Managed staffing needs by creating schedules, adjusting assignments based on patient acuity levels, and delegating tasks efficiently.
  • Facilitated timely discharge planning by collaborating with patients, families, and healthcare providers.
  • Contributed to quality improvement initiatives through data collection, analysis, and implementation of best practices.
  • Collaborated with leadership to devise initiatives for improving nursing outcomes, retention and morale.

Registered Nurse

Santa Rosa Memorial Hospital
Santa Rosa, CA
06.2005 - 07.2008
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Worked as a registered staff nurse II on a med- surge/trauma level 1 acute orthopedic floor. Experience with major and minor orthopedic surgical procedures, patient positioning, and sterile techniques.
  • Managed comprehensive preoperative and postoperative care for orthopedic trauma patients.
  • provided exceptional care for inpatients, focusing on joint

service and complex trauma cases. Implemented protocols

that reduced patient recovery time by a measurable

percentage.

Education

Associate of Science - Nursing

Santa Rosa Junior College
Santa Rosa, California, CA
05-2005

Skills

  • Discharge planning
  • Clinical assessment
  • Care coordination
  • Quality improvement
  • Nursing leadership
  • Staff development
  • Compliance monitoring
  • Performance improvement
  • Nursing oversight
  • Teamwork

Accomplishments

-Dedicated and compassionate nurse leader with over 20 yrs of experience in an acute care hospital settings. Combining patient care experience while developing myself in nurse leadership roles. Working well in high pressure environments; comfortable and steady in a fast-paced work establishment.

-Adept at managing sudden high crisis situations and recognizing the value of collaboration in a teamwork environment.

-Currently held a charge nurse position since 2008, guiding staff and working with patients and physicians at the bedside consulting and coordinating care. In addition working with upper management division teams in clinical nurse coordinator meetings to gain knowledge and bring back information to the unit in order to facilitate and increase patient care outcomes.

-Trained new grads and new hires via preceptor by proxy in acute care clinical settings.

Certification

ASSOCIATE DEGREE OF NURSING/ SANTA ROSA JUNIOR COLLEGE

Graduation May 11,2005

BLS CERTIFICATION/ AMERICAN HEART ASSOCIATION

May 2024-2026

ACLS CERTIFICATION/ AMERICAN HEART ASSOCIATION

May 2024-2026

REGISTERED NURSE LICENSE

California #661082 expires June 30/2027

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Participate in track and field and cross country running, as recreational activities to maintain physical fitness
  • Hiking
  • Volunteering with youth sports programs as a volunteer youth track and field coach at Rancho Cotati Highschool in Rohnert Park, Ca

Timeline

Clinical Nurse Coordinator

Good Samaritan Hospital
09.2008 - Current

Registered Nurse

Santa Rosa Memorial Hospital
06.2005 - 07.2008

Associate of Science - Nursing

Santa Rosa Junior College