Alicia Oviedo
Harlingen,TX
Summary
Dynamic professional with experience at Rio Grande State Center, excelling in patient care and therapeutic communication. Proven ability to enhance patient engagement through individualized care planning and motivational interviewing. Strong leadership skills demonstrated as a Supervisor at McDonald's, optimizing operations and fostering team collaboration for improved service delivery.
Professional with strong background in psychiatric care, ready to contribute effectively in mental health setting. Known for compassionate patient care, skill in crisis intervention, and ability to support therapeutic environments. Highly collaborative, consistently reliable, and adaptable to changing needs. Possesses excellent communication, de-escalation, and organizational skills, ensuring high standards of patient support and team success.
Overview
9
9
years of professional experience
Work History
Psychiatric Nursing Assistant
Rio Grande State Center
09.2023 - 01.2026
- Assisted in daily patient care, ensuring safety and comfort during treatment activities.
- Monitored patient behaviors and reported changes to nursing staff for timely intervention.
- Supported therapeutic activities, promoting engagement and social interaction among patients.
- Documented patient progress and behavior accurately in electronic health records systems.
Supervisor
McDonald's
01.2021 - 08.2022
- Oversaw daily operations to ensure compliance with safety and quality standards.
- Trained and mentored team members on customer service best practices.
- Implemented efficient workflow processes to enhance order accuracy and speed.
- Conducted regular inventory audits to maintain stock levels and minimize waste.
- Organized staff schedules to optimize coverage during peak hours.
- Analyzed performance metrics to identify areas for operational improvement.
- Facilitated team meetings to promote communication and collaboration among staff.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Teacher
Child Development Centre
11.2016 - 06.2017
- Developed engaging lesson plans tailored to individual learning styles.
- Implemented classroom management strategies to foster a positive learning environment.
- Monitored student progress and adjusted instructional methods as needed.
- Collaborated with parents and staff to support student development initiatives.
- Organized educational activities that promoted social, emotional, and cognitive growth.
Education
High School Diploma -
Harlingen High School South
Harlingen, TX06-2017
Skills
- Patient care
- Professional boundaries
- Personal hygiene assistance
- Self-awareness
- Mental health support
- Medication management
- Motivational interviewing
- Relapse prevention
- Group therapy facilitation
- Individualized care planning
- Therapeutic communication
- Transport equipment
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Psychiatric Nursing Assistant
Rio Grande State Center
09.2023 - 01.2026
Supervisor
McDonald's
01.2021 - 08.2022
Teacher
Child Development Centre
11.2016 - 06.2017
High School Diploma -
Harlingen High School South