Alicia Rahim
Vista Imaging Group
Port Jefferson Station,NY
23
years of professional experience
Strategic leader with over 15 years of experience in building high-performance teams and fostering partnerships. Expertise in driving organizational growth through innovative strategies that enhance collaboration. Focused on achieving strategic objectives and team success through effective leadership and planning.
Work History
Accounting Manager / Inventory Clerk
1 Year 3 Months- Directed merchandising replenishment and inventory planning to support business growth. Supervised staff, provided coaching on operations activities, and improved team productivity. Improved workflow by monitoring processes and organizing daily operations.
- Managed billing and coding across accounts receivable processes. Prepared invoice batches and statements for accurate account tracking. Sent payment reminders and monitored payment status. Prepared work orders and tracked job follow-up. Processed payments and applied checks to accounts. Supported receivable operations with timely billing and payment processing.
- Managed accounting operations, including journal entry collection, reconciliations, and payroll processing.
- Managed end-to-end accounting operations, overseeing accounts payable, accounts receivable, general ledger maintenance, banking reconciliations, and monthly balance sheet statement preparation.
Customer Service Relations
4 Months- Followed up with clients regarding requested changes and account updates. Entered new account applications, credit card authorization forms, resale forms, and tax-exempt documentation into account system. Reviewed timesheets, made needed adjustments, and submitted weekly payroll. Supported client communication for change requests and account corrections. Processed new account applications, credit card authorization forms, resale forms, and tax-exempt records in account system. Checked timesheets for accuracy, updated entries as needed, and sent weekly payroll for processing. Client changes and account updates were tracked through timely follow-up. New account applications, credit card authorization forms, resale forms, and tax-exempt forms were entered into account system. Accurate timesheets were reviewed, adjusted, and forwarded for weekly payroll.
- Managed administrative support tasks including filing paperwork, delivering mail, sorting mail, office cleaning, and bookkeeping.
- Developed and implemented customer service strategies to enhance client satisfaction levels.
- Trained and mentored team members on effective communication and problem-solving techniques.
- Analyzed customer feedback to identify trends and drive improvements in service delivery.
Client Relations / Sales Rep
4 Months- Tracked industry trends across social media and online sources to support timely insights.
- Managed acceptance and completion of in-person and online photography and photo merchandise orders.
- Managed escalated customer orders to ensure timely, professional resolution.
- Collaborated with customers to gather requirements, clarify needs, and provide exceptional service delivery.
Education
associates degree - liberal arts
Skills
Accounts receivable processing
Data visualization
Credit management
Proficient in QuickBooks
FileMaker Pro
Inventory analysis
Merchandising
Microsoft Word
Excellent customer relations
Customer relations
Proficient in Word
Timeline
Accounting Manager / Inventory Clerk
Vista Imaging Group
07.2025 - CurrentRead More
Customer Service Relations
Millunium Photo Lab
01.2004 - 05.2004Read More
Client Relations / Sales Rep
Conservation Pro Labs
07.2003 - 11.2003Read More
Suffolk University, John Adams High School
associates degree from liberal arts
Read More