Summary
Overview
Work History
Education
Skills
References
Timeline
Babysitter

Alicia Ramirez

Cathedral City,California

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

2
2
years of professional experience

Work History

Kennel Attendant

Barkingham Palace Pet Hotel
08.2024 - Current
  • Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
  • Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
  • Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
  • Demonstrated a strong commitment to animal care by working flexible hours, including nights, weekends, and holidays as needed.

Babysitter

Nallely Diaz
01.2023 - Current
  • Provided attentive care and engaged in play activities
  • Ensured punctuality and reliability in all responsibilities.
  • Encouraging healthy physical activity by taking walks together or playing games outside.
  • Assisting with meals, snacks, and bedtime routines for the children.

Education

Rancho Mirage High School
Rancho Mirage, CA
06-2024

Skills

  • Customer Service
  • Problem Solving
  • Communication
  • Activity Planning
  • Homework Assistance
  • Child Supervision
  • Maintained records of animal care activities such as feeding schedules, treatments administered or other health related concerns
  • Cleaned kennels, runs, cages and yards to maintain cleanliness and sanitation standards
  • Delivered excellent service to pet owners to drive repeat business
  • Received incoming calls and coordinated with staff to fulfill customer requests

References

  • Marlene Moreno, Clinical Office Manager, 11824 Mountain Hawk Lane, Desert Hot Springs, CA, 92240, 760-902-1980
  • Luis Angel Rodriguez, Clinical Office Manager, 555 E Tachevah Dr #1W204, Palm Springs, CA, 92262, 760-323-9818
  • Richard Moreno, R.P.M Tile, 11824 Mountain Hawk Lane, Desert Hot Springs, CA, 92240, 760-892-4255

Timeline

Kennel Attendant

Barkingham Palace Pet Hotel
08.2024 - Current

Babysitter

Nallely Diaz
01.2023 - Current

Rancho Mirage High School

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Alicia Ramirez