Alicia Raymond
Grant
Summary
Dynamic leader with a solid background in human resources and small business management. Skilled in employee development, project coordination, and financial oversight, consistently delivering operational improvements and fostering strong relationships to drive organizational success.
Overview
26
26
years of professional experience
Work History
Small Business Owner
Sherri's Floral
Sebastian, FL
03.2025 - Current
- Developed business plans to outline operational strategies and financial forecasts.
- Managed day-to-day operations, ensuring efficient workflow and customer satisfaction.
- Cultivated relationships with suppliers to negotiate favorable terms and conditions.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Division Chief, HR and Budget
U.S Space Force
Melbourne, FL
06.2023 - 09.2025
- Led strategic planning initiatives to enhance operational efficiency and mission readiness.
- Coordinated interdepartmental projects to align objectives with organizational goals and priorities.
- Developed and implemented training programs for staff, improving knowledge of space operations protocols.
- Analyzed performance metrics to identify areas for process improvement and resource allocation.
Small Business Owner
Self Employed - Contractor Floral Design and Operations Manager
Colorado Springs, CO
10.2019 - 06.2023
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Oversaw financial management, including budgeting, invoicing, and expense tracking.
- Established strong vendor relationships to negotiate favorable terms and pricing.
Benefits and Employee Relations Manager
Classical Academy Charter School
Colorado Springs, CO
11.2018 - 09.2019
- Developed and implemented employee engagement initiatives to enhance workplace culture.
- Facilitated conflict resolution sessions, fostering positive relationships among staff members.
- Analyzed employee feedback to identify trends and drive strategic improvements in policies.
- Conducted training sessions for management on effective employee relations practices.
- Developed and implemented employee benefits programs aligned with organizational goals.
- Analyzed benefit plan performance to ensure competitiveness and compliance with regulations.
- Led open enrollment processes, enhancing employee understanding of available options.
Senior HR Analyst
U.S. Air Force Active Duty
Colorado Springs, CO
06.2000 - 10.2012
- Analyzed HR data to identify trends and inform strategic decision-making.
- Led training programs for HR staff, enhancing knowledge of compliance and best practices.
- Collaborated with cross-functional teams to integrate HR solutions into organizational strategies.
- Streamlined payroll processing protocols for increased accuracy and timely disbursements of wages to employees across multiple locations or regions.
- Managed complex employee relations issues while maintaining confidentiality and professionalism at all times.
- Assisted in the execution of change management initiatives, ensuring a smooth organizational transition during critical periods of growth or restructuring.
- Implemented effective succession planning strategies to prepare future leaders within the organization.
Education
Bachelor of Science - Organizational Leadership
Colorado Christian University
Denver, CO12-2015
Skills
- Financial management
- Project management
- Strategic planning
- Technical and Non-Technical Staff hiring
- Employee performance management
- Payroll administration
- Employee development
- Human resources administration
- Human resources management
- Teamwork and collaboration
- Small business operations
- Vendor relations
- Retention strategies
- Employee relations
- Background checks
- Compensation and benefits
- Employment law compliance
- HR software proficiency
- Diversity and inclusion
- Onboarding and orientation
- Payroll
- Payroll oversight
- Performance management
- Organizational development
- Training programs
- Employee retention
- Recruitment strategies
- HR analytics
- Employee evaluations
- Talent acquisition
- HR legal compliance
- Labor relations
- Company policies
- Succession planning
- Workers' compensation
- Benefits administration
- Salary administration
- Compensation management
- Compensation structuring
- Recruitment and staffing
- Employee benefits management
- HRIS software
- Retirement programs
- Recruitment and hiring
- Leadership development
- Training and mentoring
- Company organization
- Exit interviews
- Policy enforcement
- Career development
- Compliance
- Performance appraisal
- Risk management
- Corrective action planning
- Workforce improvements
- Online position posting
- Payroll coordination
- Dispute mediation
- Labor negotiations
- Recruitment oversight
- Regulatory compliance
- HR leadership
- Unemployment claims management
- Policy making and enforcement
- Employee support
- Staffing and recruiting professional
- Employee morale management
- Staff compensation
- Grievance handling and redressal
- Staffing optimization
- Recruitment life cycle
- Post-hire check-ins
Timeline
Small Business Owner
Sherri's Floral
03.2025 - Current
Division Chief, HR and Budget
U.S Space Force
06.2023 - 09.2025
Small Business Owner
Self Employed - Contractor Floral Design and Operations Manager
10.2019 - 06.2023
Benefits and Employee Relations Manager
Classical Academy Charter School
11.2018 - 09.2019
Senior HR Analyst
U.S. Air Force Active Duty
06.2000 - 10.2012
Bachelor of Science - Organizational Leadership
Colorado Christian University