Alicia Reilly
Virginia Beach
Summary
Dynamic dental professional with a proven track record, excelling in patient management and professional development. Adept at closing comprehensive cases and enhancing team collaboration, I leverage strong communication skills and expertise in diagnostic services to drive client understanding and commitment.
Overview
9
9
years of professional experience
Work History
New Patient Practitioner, Comprehensive Treatment Coordinator
Coastal Cosmetic and Implant Dentistry
Virginia Beach
06.2020 - 11.2025
- Technical & Industry Knowledge - Expertise in dental terminology, anatomy, clinical treatment options, and patient management software, combined with proficiency in business tools for documentation and reporting.
- Collaborative Professional Training & Development - Regularly engage with dentists, hygienists, assistants, and administrative teams to discuss treatment plans, clinical protocols, and patient management strategies.
- Prepare detailed treatment plans, present financial agreements, and assist doctors in case presentations to optimize patient understanding and commitment.
- Co-lead daily huddles to train staff in communication strategies that proactively address patient objections and optimize case acceptance.
- Successfully closed approximately $1M in comprehensive treatment cases August 2024 to June 2025, guiding patients through cosmetic, implant, and endodontic procedures with a strategic, value-driven approach.
- Spearhead quarterly department meetings, mentor colleagues in professional development, and collaborate with doctors and department leads to enhance practice operations.
- Collaborated with other healthcare professionals to provide comprehensive patient care.
- Documented all patient interactions within electronic medical record systems according to HIPAA guidelines.
- Maintained accurate records of client progress, therapeutic interventions and outcomes.
- Educated patients on cosmetic and implant procedures to enhance understanding.
- Conducted thorough dental prophylaxes and assessments for diverse patient populations.
Temporary Registered Dental Hygienist
Hampton Roads Community Health Centers
Norfolk
10.2023 - 04.2024
Registered Dental Hygienist
Landstown Dental Care
Virginia Beach
06.2019 - 06.2020
Registered Dental Hygienist
Smile By Design
Virginia Beach
12.2016 - 06.2019
Education
Bachelor of Science - Dental Hygiene
Old Dominion University
Norfolk, Virginia05.2016
Skills
- Strong communication
- Results Oriented
- Accurate Record-Keeping
- Radiographic imaging and diagnostic services
- Case presentation and treatment plan development
- Financial arrangements
- Team collaboration and training
- Professional development
Hobbies and Interests
- Psychology
- Health and Wellness
- Travel
Personal Information
https://www.linkedin.com/in/alicia-reilly-145a67b5/
Licensure Training
- VA Dental Hygiene License
- EMS Guided Biofilm Therapy Certification
- Local Anesthesia and Nitrous Oxide Administration Certification
- CPR for Healthcare Provider Certification
- OSHA and HIPAA Trained
Timeline
Temporary Registered Dental Hygienist
Hampton Roads Community Health Centers
10.2023 - 04.2024
New Patient Practitioner, Comprehensive Treatment Coordinator
Coastal Cosmetic and Implant Dentistry
06.2020 - 11.2025
Registered Dental Hygienist
Landstown Dental Care
06.2019 - 06.2020
Registered Dental Hygienist
Smile By Design
12.2016 - 06.2019
Bachelor of Science - Dental Hygiene
Old Dominion University