Dynamic dental professional with a proven track record, excelling in patient management and professional development. Adept at closing comprehensive cases and enhancing team collaboration, I leverage strong communication skills and expertise in diagnostic services to drive client understanding and commitment.
Overview
9
9
years of professional experience
Work History
New Patient Practitioner, Comprehensive Treatment Coordinator
Coastal Cosmetic and Implant Dentistry
Virginia Beach
06.2020 - 11.2025
Technical & Industry Knowledge - Expertise in dental terminology, anatomy, clinical treatment options, and patient management software, combined with proficiency in business tools for documentation and reporting.
Collaborative Professional Training & Development - Regularly engage with dentists, hygienists, assistants, and administrative teams to discuss treatment plans, clinical protocols, and patient management strategies.
Prepare detailed treatment plans, present financial agreements, and assist doctors in case presentations to optimize patient understanding and commitment.
Co-lead daily huddles to train staff in communication strategies that proactively address patient objections and optimize case acceptance.
Successfully closed approximately $1M in comprehensive treatment cases August 2024 to June 2025, guiding patients through cosmetic, implant, and endodontic procedures with a strategic, value-driven approach.
Spearhead quarterly department meetings, mentor colleagues in professional development, and collaborate with doctors and department leads to enhance practice operations.
Collaborated with other healthcare professionals to provide comprehensive patient care.
Documented all patient interactions within electronic medical record systems according to HIPAA guidelines.
Maintained accurate records of client progress, therapeutic interventions and outcomes.
Educated patients on cosmetic and implant procedures to enhance understanding.
Conducted thorough dental prophylaxes and assessments for diverse patient populations.
New Patient Practitioner, Comprehensive Treatment Coordinator at Coastal Cosmetic and Implant DentistryNew Patient Practitioner, Comprehensive Treatment Coordinator at Coastal Cosmetic and Implant Dentistry
Educated patients and answered questions about health condition, prognosis, and treatment.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Upheld professional nursing standards and ethical principles when advocating for patients' rights, respecting their autonomy, and maintaining confidentiality at all times.
Facilitated therapeutic communication, conflict resolution, and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Contributed to improved departmental performance metrics through prompt documentation of assessments, interventions, and patient.
Responses in electronic medical records.
Promoted a safe and supportive environment for both patients and staff members by adhering to infection control protocols, maintaining equipment, and following safety guidelines.
Performed triage on incoming patients and determined severity of injuries and illnesses
Communicated with healthcare team members to plan, implement and enhance treatment strategies
Acted as a resource for colleagues by sharing clinical expertise, participating in educational opportunities, and serving as a preceptor for new nurses joining the Emergency Department team.
Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions. at AdventHealthEducated patients and answered questions about health condition, prognosis, and treatment.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Upheld professional nursing standards and ethical principles when advocating for patients' rights, respecting their autonomy, and maintaining confidentiality at all times.
Facilitated therapeutic communication, conflict resolution, and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Contributed to improved departmental performance metrics through prompt documentation of assessments, interventions, and patient.
Responses in electronic medical records.
Promoted a safe and supportive environment for both patients and staff members by adhering to infection control protocols, maintaining equipment, and following safety guidelines.
Performed triage on incoming patients and determined severity of injuries and illnesses
Communicated with healthcare team members to plan, implement and enhance treatment strategies
Acted as a resource for colleagues by sharing clinical expertise, participating in educational opportunities, and serving as a preceptor for new nurses joining the Emergency Department team.
Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions. at AdventHealth
<ul>
<li>Conducted screenings for TB, STI, hypertension, and diabetes at DoH PHC facilities.</li>
<li>Managed care for symptomatic patients, ensuring comprehensive nursing support.</li>
<li>Provided mother and child services, including IMCi, EPI, and women's health procedures.</li>
<li>Delivered patient education on health conditions, treatment options, and discharge plans.</li>
<li>Assessed effectiveness of medical and psychiatric services while advocating for patient needs.</li>
<li>Evaluated acutely ill adults using APC guidelines to determine appropriate interventions.</li>
</ul> at Jabulani Dumani Community Health Centre<ul>
<li>Conducted screenings for TB, STI, hypertension, and diabetes at DoH PHC facilities.</li>
<li>Managed care for symptomatic patients, ensuring comprehensive nursing support.</li>
<li>Provided mother and child services, including IMCi, EPI, and women's health procedures.</li>
<li>Delivered patient education on health conditions, treatment options, and discharge plans.</li>
<li>Assessed effectiveness of medical and psychiatric services while advocating for patient needs.</li>
<li>Evaluated acutely ill adults using APC guidelines to determine appropriate interventions.</li>
</ul> at Jabulani Dumani Community Health Centre