Jacoya Upshaw
Cincinnati
Summary
My name is Jacoya Upshaw and I am a foster care Treatment Coordinator. I have been working in foster care with children and families for six years now. I have experience working with children, families, children with disabilities, and older adults. My current job specializes in Mental Health services for foster care youth who have a mental health diagnosis. I am skilled in strong communication, a team worker, effective time management, the ability to work in a diverse environment, empathy, organization, active listening, critical thinking, independent work, and patience. I graduated in 2018 from the University of Cincinnati with a Bachelor's degree in social work. My passion for helping people is significant and it defines who I am. My uniqueness as an individual will be a great asset to your company. I am a hard worker, dedicated, and very dependable. In addition, I have just applied to graduate school for my Master's in Social Work. My goal is to expand my knowledge and experience in working with people in the community.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Treatment Coordinator
National Youth Advocate Program
06.2018 - Current
- Mental Health services for foster care youth who have a mental health diagnosis
- Provides case management, TBS, and Supportive services
- I also assisted in transportation as needed, as well as, weekly home visits
- Documentation experience
- Engage and build connections with children and families
- Recognition received for ability to go above and beyond for families
Intern Social Worker
ADULT PROTECTIVE SERVICES
08.2017 - 04.2018
- Assist APS workers in investigation of older adults aged 65 & up who have been victims of abuse, neglect, and exploitation
- Input data into APS database
- Complete follow-ups
- Compete initial investigations
Home Health Aide
Comforcare Home Health Care
08.2016 - 04.2018
- Monitor and record client's condition daily using weekly and daily flowsheets provided by job, provide support and personal services to clients and making sure they are meeting basic needs and standards of living
- Provides emotional and physical support to clients by completing daily tasks around the house such as, light housekeeping, kitchen duties, personal laundry, personal hygiene, assisting with bathing and dressing, and attending doctor's appointments and any other appointments the client may have
- Prepare and setup meals, run errands, and assist with maintaining a safe and secure environment for client's home
Teacher's Aide
Wesley Education Center
06.2015 - 08.2016
- Monitored children in different play areas and reinforced safety policies and procedures to safeguard children
- Maintained communication with parents to inform them of special events, holidays, child's progress and behavior
- Built meaningful relationships with lead teachers, children, and parents to promote program and organizational missions
- Helped prepare activities to engage children in learning
- Assisted with facility maintenance by cleaning and sanitizing work and play areas daily
- Engaged children with age-appropriate activities and reading materials
- Assisted in the supervision of children during outside play time
- Helped with the daily preparation of meals and snacks
- Led classroom activities for toddlers and preschoolers
- Assisted infant teachers with daily routines
- Assisted in potty-training with toddlers
Education
Bachelor of Social Work - Social Work
University of Cincinnati
Cincinnati, OH04.2018
Skills
- Microsoft Office
- Case Management
- Social Work
- Toddler Care
- Developmental Disabilities Experience
- Child Protective Services
- Experience with Children
- Intake Experience
- Home Care
- Strong communication
- Strong relationship building
- Strong work ethic
- Patience
- Able to work with a diverse group
- Time management
- Ability to work independently
- High level of accuracy and attention to detail
- Compassionate
- Case management
- Client advocacy
- Conflict resolution
- Social services
- Efficient under pressure
- Attention to detail
- Self-awareness
- Multidisciplinary team collaboration
- Cooperative
- Crisis intervention
- Risk assessment
- Intervention planning
- Case documentation
- Client confidentiality
- Empathy building
- Client documentation
- Assessment skills
- Crisis intervention techniques
- Client needs assessment
- Confidential case documentation
- Case needs assessments
- Referrals and networking
- Community resources
- Multicultural competence
- Resource navigation
- Child development
- Community referrals
- Solution-based interventions
- Safety planning
- Behavioral management
- MS office
- Service planning
- Treatment Planning
- Psychosocial assessment
- Life skills development
- Mandatory reporting procedures
- Boundary setting
- Court hearings
- Discharge planning
- Biopsychosocial assessments
- Therapeutic services
- Behavioral intervention plans (BIP)
- Mental health training
- Trauma-informed therapy
- Mood disorders
- Family dynamics
Certification
Mental Health First Aid, 02/01/18, 02/01/21, Trained to provide initial help to young people experiencing mental health problems such as depression, anxiety disorders, psychosis, and substance use disorders.
Personal Information
Authorized To Work: US for any employer
Trainings
- Professional Ethics and Standards of Conduct on 6/12/2018
- MEPA and the Civil Rights Act of 1964 (Title VI) on 6/12/2018
- Mandated Reporting on 6/12/2018
- Bloodborne Pathogens and Universal Precautions (OSHA Approved) on 6/12/2018
- NYAP Organizational Culture: Ambassadors Implementation on 6/13/2018 & 5/20/2019
- (OH) Cultural Humility on 8/5/2022
- (OH) Empathy for Foster Caregivers on 8/10/2022
- Ohio Foster Care Rules and Regulations on 4/10/2024
- Infant Safe Sleep
- *INTRO* Ukeru on 5/24/2024
- Autism: Promoting Acceptance and Advocacy on 6/27/2024
- (OH) Connecting, Nurturing and Healing Through Playful Interaction on 7/17/2024
- (OH) DECA-C Training on 8/28/2024
- Defining Engagement on 9/16/2024
- Engagement Through Action and Experience on 9/23/2024
- Fostering a Culture of Engagement on 9/30/2024
Timeline
Treatment Coordinator
National Youth Advocate Program
06.2018 - Current
Intern Social Worker
ADULT PROTECTIVE SERVICES
08.2017 - 04.2018
Home Health Aide
Comforcare Home Health Care
08.2016 - 04.2018
Teacher's Aide
Wesley Education Center
06.2015 - 08.2016
Mental Health First Aid, 02/01/18, 02/01/21, Trained to provide initial help to young people experiencing mental health problems such as depression, anxiety disorders, psychosis, and substance use disorders.
Bachelor of Social Work - Social Work
University of Cincinnati
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