Alicia Richardson
Overview
5
5
years of professional experience
2005
2005
years of post-secondary education
Work History
Material Handler
Nidec Motor
Mena, Arkansas
12.2021 - Current
- Operated material handling equipment to transport products within the facility.
- Loaded and unloaded materials from racks.
- Collaborated with team members to optimize workflow and minimize delays.
- Followed safety protocols to maintain a secure working environment.
- Managed work area cleanliness by following company guidelines for organization.
- Inspected materials for any damages or defects upon receipt.
- Keep Nema drop oven line stocked to allow flow of assembled parts for builders.
- Load and unload the parts washer.
- Assist in stockroom.
- Assembly: rotors to wound stators. Bearings to rotors and bearings mounts.
- Knowledge/use of Oracle, Microsoft office, and Outlook in current job.
- Inventory crew leader.
- .
Parts Washer
Nidec Motor
Mena, Arkansas
11.2021 - 12.2021
- Operated parts washer to ensure thorough cleaning of industrial components.
- Inspected washed parts for cleanliness and quality assurance standards.
- Maintained equipment by performing routine checks.
- Followed safety protocols to ensure a safe working environment.
- Trained new employees on proper washing techniques and safety measures.
- Followed all safety procedures while using the parts washers and other tools.
- Ensured that all areas around the machines were kept clean and free from debris or hazardous materials.
- Checked water pressure levels in order to ensure optimal performance of the machines.
- Performed daily inspections on parts washer equipment and reported any malfunctions or safety hazards.
- Maintained proper levels of cleaning solution in parts washer tanks.
- Loaded and unloaded parts into the parts washer machine for cleaning purposes.
- Added specified amounts of chemicals to equipment to maintain solution levels and concentrations.
- Loaded machines with objects and unloaded after cleaning, placing on conveyors or racks.
- Observed machine operations, gauges or thermometers to adjust controls, maintaining specified conditions.
Customer Service Representative
Walmart
Mena, Arkansas
03.2021 - 11.2021
- Assisted customers with product inquiries and service requests.
- Handled customer complaints and resolved issues effectively.
- Processed transactions accurately at the point of sale.
- Collaborated with team members to maintain store organization.
- Maintained knowledge of sales promotions and store policies.
- Trained new staff on customer service protocols and procedures.
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Collected deposits or payments and arranged for billing.
- Developed positive relationships with customers through friendly interactions.
- Resolved customer complaints promptly and efficiently.
Education
C.E. Ellison High School
Killeen, TXSkills
- Oracle
- Microsoft office
- Outlook
Timeline
Material Handler
Nidec Motor
12.2021 - Current
Parts Washer
Nidec Motor
11.2021 - 12.2021
Customer Service Representative
Walmart
03.2021 - 11.2021
C.E. Ellison High School