Alicia Rivera
Fairfield
Summary
Energetic individual committed to encouraging intellectual, social, and emotional development in children. Hands-on experience assisting in lesson planning, preparing classroom for activities and assisting with care
Overview
6
6
years of professional experience
Work History
Stay At Home Mom
Self-employeed
01.2024 - Current
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills for my son.
- Focused on cognitive and social development by implementing age-appropriate activities such as music, art, storytime and games.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
- Managed daily routines efficiently while maintaining flexibility to accommodate any unforeseen changes or challenges throughout the day.
Member Service Representative
Kemba Credit Union
11.2023 - 01.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Maintained high-quality service by adhering to company policies and standards in all member interactions.
Kumon Student English Tutor
Kumon Learning Center
03.2019 - 08.2020
- Enhanced students'' reading and writing skills by implementing interactive and engaging lesson plans.
- Improved students' written and verbal English skills through personalized learning programs.
- Taught students study techniques and strategies for succeeding on grammar and composition tests.
- Supported English Language Learners by modifying lesson plans, providing targeted support during small group instruction, and collaborating with ESL English Instructors to address individual needs.
Education
Bachelor of Science - Social Work And Criminal Justice
Miami University
Oxford, OH01-2027
High School Diploma -
Fairfield Highschool
Fairfield01-2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Critical thinking
- Organizational skills
- Problem resolution
- Active listening
Timeline
Stay At Home Mom
Self-employeed
01.2024 - Current
Member Service Representative
Kemba Credit Union
11.2023 - 01.2024
Kumon Student English Tutor
Kumon Learning Center
03.2019 - 08.2020
Bachelor of Science - Social Work And Criminal Justice
Miami University
High School Diploma -
Fairfield Highschool
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