Alicia Roberts
New York,NY
Summary
Administrative professional with 5 years of experience in managing office operations and providing executive support. Proficient in tools like BambooHR, Concur, and Microsoft Office Suite. Demonstrates strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently.
Overview
2
2
years of professional experience
Work History
Administrative Receptionist
APG Asset Management(Contract)
New York
2023.10 - 2024.05
- Resolved phone queries, transfer calls, and register guests, ensuring smooth front desk operations
- Supported Executive Assistants and Office Managers with daily tasks, enhancing office efficiency
- Assisted lobby security in issuing access cards for new hires, improving the onboarding process
- Managed conference room schedules meticulously, ensuring no double bookings and seamless department meeting arrangements
- Optimized expense report processing through Concur, reducing submission errors and ensuring timely reimbursements for staff.
Administrative Assistant
Various Temporary Assignments
New York
2023.06 - 2023.09
- Maintained office organization and cleanliness, ensuring a productive work environment
- Assisted with recruitment and onboarding, contributing to a smooth hiring process
- Performed various administrative duties, supporting office operations.
Workplace Experience Coordinator
GoodRX
New York , NY
2022.02 - 2022.06
- Coordinated relocation of acquired media-tech company, ensuring seamless office integration
- Managed office operations, including lunch orders and supply distribution, enhancing efficiency
- Organized office access for employees, streamlining entry processes with keys, fobs, and apps
- Collaborated with cleaning crews and facilities, maintaining a well-kept office environment
- Planned and hosted office events, gathering feedback to continually improve employee engagement.
HR Receptionist
Blackstone
New York
- Managed executive calendars, ensuring timely reminders and important flagging, enhancing productivity
- Organized international meetings and booked conference rooms, streamlining communication and logistics
- Handled travel and expenses efficiently, reducing costs and improving travel planning
- Performed HR ad-hoc duties, supporting HR operations and improving workflow.
Education
Some College (No Degree) -
Borough of Manhattan Community College of The City University of New York
New York, NYSkills
- Expense Reporting
- Multitasking and prioritization
- PC proficient
- Tech-Savvy
- Multi-Line Telephone Systems
- Mail distribution
- Meeting Coordination
- Proofreading
- Calendar Management
- Travel Planning
- Administrative Support
- Data Entry
- Office Management
- Scheduling
- Excel
- Microsoft
- Teams
- Avaya
- EMS
- BookIT
- Zoom
- Envoy
- Concur
- Slack
- Open Path
Languages
Proficient in German
Timeline
Administrative Receptionist
APG Asset Management(Contract)
2023.10 - 2024.05
Administrative Assistant
Various Temporary Assignments
2023.06 - 2023.09
Workplace Experience Coordinator
GoodRX
2022.02 - 2022.06
HR Receptionist
Blackstone
Some College (No Degree) -
Borough of Manhattan Community College of The City University of New York
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