Alicia Rodriguez
OGDEN,UT
Summary
Dedicated customer service professional with over 25 years of experience in diverse environments, including fast food restaurants, call centers, insurance, and school transportation. Proven ability to develop strong interpersonal skills and adapt seamlessly to varying work settings, fostering positive relationships with coworkers and supervisors. Committed to delivering exceptional service while continuously enhancing personal and professional growth. Strong advocate for teamwork and collaboration, ensuring a supportive atmosphere that drives success.
Overview
25
25
year of professional experience
Work History
Uber Driver
Uber
08.2023 - 12.2023
- Communicated with passengers regarding estimated time of arrival. Maintained a 5-star rating.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
School Bus Driver
Norfolk Public Schools Transportation
08.2022 - 08.2023
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication. Developed problem-solving skills to ensure safety of all passengers and de-escalated issues that arose.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs according to DOT standards. Drafted and submitted reports detailing trips, fuel, mileage, and hours.
Education
Bachelor of Science - Geography
Weber State University
Ogden, UT12-2027
Associate of Science - Social Sciences
Tidewater Community College
Norfolk, VA12-2025
Skills
- Problem resolution
- Multitasking
- Excellent communication
- Team building
Awards
I was accepted to the Dean's List at Tidewater.
I am a member of Phi Theta Kappa Honor Society.
Timeline
Uber Driver
Uber
08.2023 - 12.2023
School Bus Driver
Norfolk Public Schools Transportation
08.2022 - 08.2023
Bachelor of Science - Geography
Weber State University
Associate of Science - Social Sciences
Tidewater Community College