Alicia Roldan
Cary,NC
Summary
Dynamic talent acquisition professional with extensive experience in driving global recruitment strategies for IT companies and optimizing hiring processes. Expertise in partnering with executive leadership to design and implement comprehensive talent strategies aligned with organizational goals. Strong track record of identifying top talent and passionate about fostering a positive and inclusive workplace culture, excelling in the development of innovative HR solutions and process optimizations that support overall business objectives.
Overview
17
17
years of professional experience
Work History
Global Talent Acquisition Leader - Global Sales
IBM
Raleigh, NC
07.2025 - Current
- Developed and implemented recruitment strategies to attract top talent across diverse business units.
- Led talent acquisition initiatives, enhancing workforce planning and forecasting capabilities.
- Collaborated with hiring managers to define role requirements and optimize candidate selection processes.
- Utilized data analytics to track recruitment metrics and improve overall hiring efficiency.
- Oversaw campus recruiting efforts at top universities, building a robust pipeline of future leaders for the organization.
- Improved talent acquisition processes by implementing innovative sourcing strategies and streamlining candidate assessment procedures.
Global Talent Acquisition Leader for Entry Level hiring and Corporate Functions
IBM (International Business Machines)
07.2024 - Current
- Designed and implemented comprehensive, data-driven global talent acquisition strategies for Entry-level programs worldwide & Corporate functions: school strategy, delivery strategy, events strategy, ambassador network, partnership with ONG and IBM business representative groups, hiring forecast and Budget management.
- Partner strategically with business leaders to map unique talent needs and develop targeted, localized recruitment plans across Americas, EMEA, APAC, Japan, and ISA regions for more than 10,000 jobs around the world.
- Oversee the entire recruitment lifecycle, from sourcing and in-depth screening to high touch interviewing and offer negotiations, ensuring an exceptional global candidate experience.
- Architect and manage a unified global recruiting technology stack (Avature, BrassRing, Smashfly, Handshake) to optimize efficiency and effectiveness.
- Cultivate and lead a high-performing, geographically dispersed team of more than 30 talent acquisition specialists, manage their performance and work capacity.
- Foster strong, collaborative relationships with key stakeholders across the entire organization.
- Champion and embed DE&I principles within the global talent acquisition function, ensuring a truly inclusive workplace worldwide.
- Continuously scan the global talent landscape, identifying industry trends, best practices, and competitor plays to inform strategic decision-making.
- Spearhead the organizational transformation of the global talent acquisition domain, leveraging data and insights for differentiated value and outcomes.
- Manage a yearly budget of over 2 million USD.
- Industry: IT
Global Talent Acquisition Leader for Merge and Acquisitions and Corporate Functions
IBM (International Business Machines)
07.2022 - 07.2024
- Developed and implemented a global talent acquisition strategy aligned with corporate objectives and M&A integration initiatives.
- Partnered with business leaders to identify critical talent needs and create customized recruitment plans for diverse regions.
- Managed the entire recruitment process, from sourcing to offer acceptance, ensuring a seamless candidate experience.
- Led and coached a high-performing, geographically distributed team of talent acquisition specialists.
- Fostered a collaborative and inclusive workplace culture that prioritizes diversity, equity, and inclusion.
- Stayed abreast of industry trends and best practices to inform strategic decision-making.
- Pioneered the transformation of global talent acquisition through data-driven insights and innovative approaches.
- M&A Strategy and Execution:
- Designed and executed M&A strategies, transition plans, and hiring budget management.
- Ensured a smooth integration of talent during mergers and acquisitions.
- Collaborated with key stakeholders to identify and address potential challenges and opportunities.
- Provided strategic guidance and support throughout the M&A process.
- Industry: IT
LATAM Talent Acquisition Leader
IBM (International Business Machines)
06.2019 - 07.2022
- Responsible for leading the TA delivery organization on the end to end hiring strategy and execution for an IBM LATAM. Working with the global or regional TA Leadership and Center of Excellence team to influence the overall TA Strategy.
- Accountable for the LATAM TA strategy and execution in collaboration with global TA Leaders.Lead, develop and implement hiring strategies to meet overall TA goals.
- Responsible for the delivery of hiring plan aligning to the global BU and TA objectives.
- Lead, influence and collaborate with HR, business leaders and TA Leaders on broad, transformative critical initiatives.
- Establish internal and external eminence through thought leadership in the competitive landscape through deep TA domain expertise. Leverage market data to influence drive and execute recruitment strategy.
- Understand, promote and govern TA offerings, socializing new and existing offerings to business leaders. Scale the organization to use Agile principles executing demand, forecasting backlog and fulfilling hiring targets.
- Work with sourcing leaders and teams to ensure successful differentiated hiring driving an enhanced client and candidate experience.
- Design and deploy diversity recruiting strategies to attract a diverse workforce to IBM hiring the best talent from varied backgrounds, experiences and styles. Ensure alignment with Diversity Leaders.
- Industry: IT
Mexico Talent Acquisition Leader and LA Executive and Agile Search Leader
IBM (International Business Machines)
02.2016 - 06.2019
- Managing team of 26 recruiters and onboarding Analyst cross LA (Mexico, Brazil and SSA).
- Strategy development and execution, transformation, program design, and implementation.
- Enhance IBM’s reputation in social business through leadership in the use of social media in all aspects of recruitment, as well as to improve the experiences of new hires.
- Manage a full cycle recruiting a cross all business units.
- Agile TA Leader for LA Achievements.
- Partner with key stakeholders to incorporate emerging trends and opportunities that impact and influence Talent Acquisition.
- Support change management in the fostering of recruitment first culture.
- Coach and enable the teams to enhance their skills and amplify creativity and innovation.
- Industry: IT
- Achievements: 50% of growth in hiring since 2016, 8 point of increase in EPH hires and 5 points in females, 13 Agile pods just in 2018. NPS of 95 from candidates, reduction from 45 to 32 days of total time to fill, creation of student program in Mexico with 528 hires from 2017 to date and 60% of conversion rate, 124 recruitment events in 2018. 45% of growth in Facebook followers and 85% in Twitter for recruitment pages. Increase of 30% of executive hires.
Mexico Recruitment Team Leader
IBM (International Business Machines)
02.2014 - 11.2016
- I’m responsible of deliver hiring numbers while continue to improve productivity, effectiveness and capability of recruitment team
- Focus on candidate attraction, leveraging innovative channels and social media.
- Support Overall Talent Initiatives and Lead the ones in Recruitment Area
- Recruitment Branding and University Hiring
- Develop of proactive analytics capability to support leadership selection decisions and assessment of pipeline quality.
- Develop and execute targeted efforts to recruit globally diverse talent for key opportunities across the enterprise.
- Ensure satisfactory business controls posture consistent with audit outcomes and no missed commitments including compliance with corporate instructions, guidelines, policies, and procedures.
- I’m responsible of processes re-engineering aligned to the Global strategy
- Focus in processes excellence and controls of the area.
- I also work in the personal development of the team members and work environment strategies such as Team buildings, focus groups, surveys, round tables etc.
- Responsible for the recruitment of new team members, their on boarding and training.
- Industry: IT
- Achievements: Reduction of 50% in the audit defects rate in 2014, Creation of an online community, where the latest processes information is stored and social use is promoted, the community has been recognized for innovative initiatives that promote it use. Allow 27% reduction of time to fill trough the analysis of times and close follow up. Recognized as top performer by IBM HR director and IBM recruitment manager during 2014
IT Search Consultant
Randstad (for IBM)
12.2012 - 01.2014
- Sourcing and recruitment for different high technical and executive profiles.
- Branding in social media and development of innovator strategies to attract
- Development of metrics and executive presentations
- Development of position tracking, in order to obtain and estimated time to fill for each vacancy and also and acceptance rate.
- Design of the local Scorecard of recruitment, to measure the accomplishment of team objectives
- Trainer on IT and recruitment tools to attract talent (Bullhorn, LinkedIn)
- Design and train managers on BBSI (Behavioral Based Structure Interview), also design of the BBSI Phone screen format.
- Industry: IT
- Achievements: High rate of effectiveness among candidates proposed and accepted, generation of new metrics for effective control, branding on social networks with high acceptance rate (3,800 followers on FB), proactive participation in area initiatives.
R & S Executive
DEINTEC (Desarrolladora Internacional de Tecnología)
05.2010 - 12.2012
- Recruitment of IT profiles
- Follow up of the promotion process and hires, development of metrics, participation in job fairs and universities promotions; I oversaw the English language evaluations for all the candidates for IBM account.
- Account Manager for IBM account
- Industry: IT
- Achievements: High rate of effectiveness among candidates proposed and accepted. Negotiation capacity, implementation of organizational development initiatives.
HR Trainee
JABIL Circuit de México
07.2009 - 05.2010
- Recruitment of manufacturing profiles and trainees.
- Files management and key user of SAP for the recruitment module.
- Job fairs and exchange of resumes
- Application of psychometric tests.
- Industry: Electronics Manufacturing.
- Achievements: Filled of the vacancies on time, hire 300 manufacturing employees in 15 days, capture of 1000 registers of employees on SAP in a period of 10 days, I approve as outstanding the audit to the area files.
Education
Master Degree - Organizational and Human Development
Universidad Del Valle De Atemajac (UNIVA)
04-2013
Psycology Bachelor Degree - undefined
Instituto Tecnológico de Estudios Superiores de Occidente (ITESO)
01-2009
Skills
- Data-Driven Decision Making
- Stakeholder & Executive Influence
- TA Technology & Process Optimization
- Merges & Acquisitions
- Sourcing Strategy & Market Intelligence
- Vendor & RPO Management
- Global Entry Level Hiring
Accomplishments
- IBM Walk “Yellow Path” for top performers – 2015
- IBM Women top Performer 2018
- Global IBM Pioneer Award 2018
- IBM Corporate Service Corps 2018
- Scholarship form Mexico Government for Master Degree for young potential talent
LANGUAGES
Spanish Native
English Fluent
Full Professional
Portuguese
Professional Working
Timeline
Global Talent Acquisition Leader - Global Sales
IBM
07.2025 - Current
Global Talent Acquisition Leader for Entry Level hiring and Corporate Functions
IBM (International Business Machines)
07.2024 - Current
Global Talent Acquisition Leader for Merge and Acquisitions and Corporate Functions
IBM (International Business Machines)
07.2022 - 07.2024
LATAM Talent Acquisition Leader
IBM (International Business Machines)
06.2019 - 07.2022
Mexico Talent Acquisition Leader and LA Executive and Agile Search Leader
IBM (International Business Machines)
02.2016 - 06.2019
Mexico Recruitment Team Leader
IBM (International Business Machines)
02.2014 - 11.2016
IT Search Consultant
Randstad (for IBM)
12.2012 - 01.2014
R & S Executive
DEINTEC (Desarrolladora Internacional de Tecnología)
05.2010 - 12.2012
HR Trainee
JABIL Circuit de México
07.2009 - 05.2010
Psycology Bachelor Degree - undefined
Instituto Tecnológico de Estudios Superiores de Occidente (ITESO)
Master Degree - Organizational and Human Development
Universidad Del Valle De Atemajac (UNIVA)